Is it possible that a fare is shown on ITA Matrix but not available to agencies?



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5















I got a fare on ITA, but the agencies that I contacted say they don't have one of the legs available? Basically the class shown on ITA is not available on travel agents.



I double-checked all the parameters. Even the city of the origin.



I am seeing the fare for more than one week now and I've been inquiring agencies since I saw it.










share|improve this question






























    5















    I got a fare on ITA, but the agencies that I contacted say they don't have one of the legs available? Basically the class shown on ITA is not available on travel agents.



    I double-checked all the parameters. Even the city of the origin.



    I am seeing the fare for more than one week now and I've been inquiring agencies since I saw it.










    share|improve this question


























      5












      5








      5








      I got a fare on ITA, but the agencies that I contacted say they don't have one of the legs available? Basically the class shown on ITA is not available on travel agents.



      I double-checked all the parameters. Even the city of the origin.



      I am seeing the fare for more than one week now and I've been inquiring agencies since I saw it.










      share|improve this question
















      I got a fare on ITA, but the agencies that I contacted say they don't have one of the legs available? Basically the class shown on ITA is not available on travel agents.



      I double-checked all the parameters. Even the city of the origin.



      I am seeing the fare for more than one week now and I've been inquiring agencies since I saw it.







      fares ita-matrix






      share|improve this question















      share|improve this question













      share|improve this question




      share|improve this question








      edited May 15 '18 at 0:33









      choster

      34.1k498151




      34.1k498151










      asked Apr 5 '16 at 20:15









      nsnnsn

      18.6k2597214




      18.6k2597214




















          1 Answer
          1






          active

          oldest

          votes


















          5














          Yes, it's possible for this to happen.



          I think Google themselves say it best:




          Please also know that the data we show can unfortunately change at any time in any direction. We generally have a very high accuracy rate, and we update our data as fast as anyone in the industry and faster than most. That said, these changes are determined by the airlines, and we do not know when or how the data will change. We're always working with the airlines to improve the quality of our search results, but it may be possible that a specific fare you see is no longer available.



          If you're unable to book a particular flight at the price you saw on our website, please let us know.







          share|improve this answer























          • Thanks!! But that's strange than, specially because I am seing this fare for more than one week now.

            – nsn
            Apr 5 '16 at 21:41






          • 1





            I think Google definitely will want to know about that, so that they can find the problem and fix it!

            – Michael Hampton
            Apr 5 '16 at 21:44






          • 1





            Airfare rules are extremely complex and constantly changing. The search algorithms employed by engines like ITA Matrix do not always take them all in. It is entirely possible that one leg has a fare rule that hasn't been programmed into ITA's data, but is showing on the travel agency's CRS.

            – user13044
            Apr 6 '16 at 7:44






          • 1





            @Aganju they showed me the screen. It reported that the flight was closed for that class. Actually only first class was available. The funny thing is that if you buy only that flight separately on the company the fare is available.

            – nsn
            Apr 6 '16 at 7:57






          • 1





            Most travel agencies are tied to one of the major CRS - Sabre, Amadeus, etc, but some agents may also access ITA as a "second opinion".

            – user13044
            Apr 6 '16 at 8:11











          Your Answer








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          1 Answer
          1






          active

          oldest

          votes








          1 Answer
          1






          active

          oldest

          votes









          active

          oldest

          votes






          active

          oldest

          votes









          5














          Yes, it's possible for this to happen.



          I think Google themselves say it best:




          Please also know that the data we show can unfortunately change at any time in any direction. We generally have a very high accuracy rate, and we update our data as fast as anyone in the industry and faster than most. That said, these changes are determined by the airlines, and we do not know when or how the data will change. We're always working with the airlines to improve the quality of our search results, but it may be possible that a specific fare you see is no longer available.



          If you're unable to book a particular flight at the price you saw on our website, please let us know.







          share|improve this answer























          • Thanks!! But that's strange than, specially because I am seing this fare for more than one week now.

            – nsn
            Apr 5 '16 at 21:41






          • 1





            I think Google definitely will want to know about that, so that they can find the problem and fix it!

            – Michael Hampton
            Apr 5 '16 at 21:44






          • 1





            Airfare rules are extremely complex and constantly changing. The search algorithms employed by engines like ITA Matrix do not always take them all in. It is entirely possible that one leg has a fare rule that hasn't been programmed into ITA's data, but is showing on the travel agency's CRS.

            – user13044
            Apr 6 '16 at 7:44






          • 1





            @Aganju they showed me the screen. It reported that the flight was closed for that class. Actually only first class was available. The funny thing is that if you buy only that flight separately on the company the fare is available.

            – nsn
            Apr 6 '16 at 7:57






          • 1





            Most travel agencies are tied to one of the major CRS - Sabre, Amadeus, etc, but some agents may also access ITA as a "second opinion".

            – user13044
            Apr 6 '16 at 8:11















          5














          Yes, it's possible for this to happen.



          I think Google themselves say it best:




          Please also know that the data we show can unfortunately change at any time in any direction. We generally have a very high accuracy rate, and we update our data as fast as anyone in the industry and faster than most. That said, these changes are determined by the airlines, and we do not know when or how the data will change. We're always working with the airlines to improve the quality of our search results, but it may be possible that a specific fare you see is no longer available.



          If you're unable to book a particular flight at the price you saw on our website, please let us know.







          share|improve this answer























          • Thanks!! But that's strange than, specially because I am seing this fare for more than one week now.

            – nsn
            Apr 5 '16 at 21:41






          • 1





            I think Google definitely will want to know about that, so that they can find the problem and fix it!

            – Michael Hampton
            Apr 5 '16 at 21:44






          • 1





            Airfare rules are extremely complex and constantly changing. The search algorithms employed by engines like ITA Matrix do not always take them all in. It is entirely possible that one leg has a fare rule that hasn't been programmed into ITA's data, but is showing on the travel agency's CRS.

            – user13044
            Apr 6 '16 at 7:44






          • 1





            @Aganju they showed me the screen. It reported that the flight was closed for that class. Actually only first class was available. The funny thing is that if you buy only that flight separately on the company the fare is available.

            – nsn
            Apr 6 '16 at 7:57






          • 1





            Most travel agencies are tied to one of the major CRS - Sabre, Amadeus, etc, but some agents may also access ITA as a "second opinion".

            – user13044
            Apr 6 '16 at 8:11













          5












          5








          5







          Yes, it's possible for this to happen.



          I think Google themselves say it best:




          Please also know that the data we show can unfortunately change at any time in any direction. We generally have a very high accuracy rate, and we update our data as fast as anyone in the industry and faster than most. That said, these changes are determined by the airlines, and we do not know when or how the data will change. We're always working with the airlines to improve the quality of our search results, but it may be possible that a specific fare you see is no longer available.



          If you're unable to book a particular flight at the price you saw on our website, please let us know.







          share|improve this answer













          Yes, it's possible for this to happen.



          I think Google themselves say it best:




          Please also know that the data we show can unfortunately change at any time in any direction. We generally have a very high accuracy rate, and we update our data as fast as anyone in the industry and faster than most. That said, these changes are determined by the airlines, and we do not know when or how the data will change. We're always working with the airlines to improve the quality of our search results, but it may be possible that a specific fare you see is no longer available.



          If you're unable to book a particular flight at the price you saw on our website, please let us know.








          share|improve this answer












          share|improve this answer



          share|improve this answer










          answered Apr 5 '16 at 21:11









          Michael HamptonMichael Hampton

          38.4k385170




          38.4k385170












          • Thanks!! But that's strange than, specially because I am seing this fare for more than one week now.

            – nsn
            Apr 5 '16 at 21:41






          • 1





            I think Google definitely will want to know about that, so that they can find the problem and fix it!

            – Michael Hampton
            Apr 5 '16 at 21:44






          • 1





            Airfare rules are extremely complex and constantly changing. The search algorithms employed by engines like ITA Matrix do not always take them all in. It is entirely possible that one leg has a fare rule that hasn't been programmed into ITA's data, but is showing on the travel agency's CRS.

            – user13044
            Apr 6 '16 at 7:44






          • 1





            @Aganju they showed me the screen. It reported that the flight was closed for that class. Actually only first class was available. The funny thing is that if you buy only that flight separately on the company the fare is available.

            – nsn
            Apr 6 '16 at 7:57






          • 1





            Most travel agencies are tied to one of the major CRS - Sabre, Amadeus, etc, but some agents may also access ITA as a "second opinion".

            – user13044
            Apr 6 '16 at 8:11

















          • Thanks!! But that's strange than, specially because I am seing this fare for more than one week now.

            – nsn
            Apr 5 '16 at 21:41






          • 1





            I think Google definitely will want to know about that, so that they can find the problem and fix it!

            – Michael Hampton
            Apr 5 '16 at 21:44






          • 1





            Airfare rules are extremely complex and constantly changing. The search algorithms employed by engines like ITA Matrix do not always take them all in. It is entirely possible that one leg has a fare rule that hasn't been programmed into ITA's data, but is showing on the travel agency's CRS.

            – user13044
            Apr 6 '16 at 7:44






          • 1





            @Aganju they showed me the screen. It reported that the flight was closed for that class. Actually only first class was available. The funny thing is that if you buy only that flight separately on the company the fare is available.

            – nsn
            Apr 6 '16 at 7:57






          • 1





            Most travel agencies are tied to one of the major CRS - Sabre, Amadeus, etc, but some agents may also access ITA as a "second opinion".

            – user13044
            Apr 6 '16 at 8:11
















          Thanks!! But that's strange than, specially because I am seing this fare for more than one week now.

          – nsn
          Apr 5 '16 at 21:41





          Thanks!! But that's strange than, specially because I am seing this fare for more than one week now.

          – nsn
          Apr 5 '16 at 21:41




          1




          1





          I think Google definitely will want to know about that, so that they can find the problem and fix it!

          – Michael Hampton
          Apr 5 '16 at 21:44





          I think Google definitely will want to know about that, so that they can find the problem and fix it!

          – Michael Hampton
          Apr 5 '16 at 21:44




          1




          1





          Airfare rules are extremely complex and constantly changing. The search algorithms employed by engines like ITA Matrix do not always take them all in. It is entirely possible that one leg has a fare rule that hasn't been programmed into ITA's data, but is showing on the travel agency's CRS.

          – user13044
          Apr 6 '16 at 7:44





          Airfare rules are extremely complex and constantly changing. The search algorithms employed by engines like ITA Matrix do not always take them all in. It is entirely possible that one leg has a fare rule that hasn't been programmed into ITA's data, but is showing on the travel agency's CRS.

          – user13044
          Apr 6 '16 at 7:44




          1




          1





          @Aganju they showed me the screen. It reported that the flight was closed for that class. Actually only first class was available. The funny thing is that if you buy only that flight separately on the company the fare is available.

          – nsn
          Apr 6 '16 at 7:57





          @Aganju they showed me the screen. It reported that the flight was closed for that class. Actually only first class was available. The funny thing is that if you buy only that flight separately on the company the fare is available.

          – nsn
          Apr 6 '16 at 7:57




          1




          1





          Most travel agencies are tied to one of the major CRS - Sabre, Amadeus, etc, but some agents may also access ITA as a "second opinion".

          – user13044
          Apr 6 '16 at 8:11





          Most travel agencies are tied to one of the major CRS - Sabre, Amadeus, etc, but some agents may also access ITA as a "second opinion".

          – user13044
          Apr 6 '16 at 8:11

















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