New created component is greyed out
New created component is greyed out
I'm attempting to create a simple component in a DEV environment on an SDL Web Cloud (SDL Web Content Manager - Build 8.6.0, SDL Web Content Manager Explorer - Build 8.6.0.45274, Update Version - 0, SDL Web Experience Manager - Build 8.6.0.46292) within the content publication and it's greyed out once I save it. Google search came up empty.
What I've tried:
Note: workflow is enabled on this environment and attempting to add the component to a bundle is also not possible.
Any ideas what may be causing this?
2 Answers
2
Update: Please see the correct answer by David Forster in the comments below.
You may want to check whether there is Workflow set via the Associated Component Process on the Schema.
Associated Component Process
This may put the Component straight into Workflow (as a Version 0.1) without needing it to be added to a Bundle.
It's this. If you have the "Any changes made to a Component based on this Schema required approval by a Bundle Workflow Process" tick-box selected then the components need to go through workflow before they are fully checked in. Until then, they will exist in a "reserved" state (appearing greyed out), which is what you are seeing. There will be no active processes because you have not started one via a bundle or otherwise.
– David Forster
Sep 6 '18 at 11:47
@DavidForster - That sounds familiar, now that you mention it. I think you should put that as a separate answer. If you don’t, then I’ll update my answer in a few days to include your idea (but I’d prefer you to get the credit!). :)
– Jonathan Williams
Sep 6 '18 at 15:54
If a component is greyed out when it's just created, this usually means it's created, but not yet checked in.
There are several causes for this
you build the component using custom code, but you save it without checking in
when you manually create the component in the CME gui, you save it, but you don't check in the component.
some workflow process starts when creating the component, and this needs to be finished before the component is checked in
there is some eventsystem code that intercepts the creation of the form and does something, but doesn't check in the result.
To test, could you open the component (or open the context menu of the component, and choose versioning -> check in ? Normally, then the version 1.0 of the component should be created, and it should no longer be greyed out.
Thanks, Harald, the check-in option is disabled when I checked. There is no event system code and there is no active workflow started as far as I can tell. When creating the component and prompted to add it to a bundle, I'm unable to select the new component.
– Tim Alonso
Sep 4 '18 at 9:12
can you clarify how you created the component ? Was this using XPM or via the regular CME Gui, or via code ?
– Harald Hoffelinck
Sep 4 '18 at 9:31
Manually via regular CME GUI.
– Tim Alonso
Sep 4 '18 at 9:31
I also can't find a direct explanation. Since you have this on Web 8.5 Cloud, could you ask support to have a look at this ?
– Harald Hoffelinck
Sep 5 '18 at 11:28
Thanks for contributing an answer to Tridion Stack Exchange!
But avoid …
To learn more, see our tips on writing great answers.
Some of your past answers have not been well-received, and you're in danger of being blocked from answering.
Please pay close attention to the following guidance:
But avoid …
To learn more, see our tips on writing great answers.
Required, but never shown
Required, but never shown
By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service, privacy policy and cookie policy, and that your continued use of the website is subject to these policies.
The Associated Component Process is set to (None) but the checkbox "Any changes made to a Component based on this Schema required approval by a Bundle Workflow Process" is selected with a legacy Workflow Process definition. I've checked for any active processes and nothing appears to have been started. I was under the impression that this won't apply on creation, just on modify. Am I missing something?
– Tim Alonso
Sep 4 '18 at 9:08