Missing second surname
Our international flight is in a couple of days and we are extremely worried because we just found out my wife's name when booking does not match her passport exactly. On her passport her last name is hyphenated like AAAA-BBBB but when I booked I only put AAAA. We called our travel agent who contacted United and they are refusing to make any type of correction. I put my wife's full name online for the passport/immigration information. What can we do?
Thank you
tickets international-travel
asked Mar 10 '17 at 18:46
Dillon Li
134
|
show 7 more comments
Our international flight is in a couple of days and we are extremely worried because we just found out my wife's name when booking does not match her passport exactly. On her passport her last name is hyphenated like AAAA-BBBB but when I booked I only put AAAA. We called our travel agent who contacted United and they are refusing to make any type of correction. I put my wife's full name online for the passport/immigration information. What can we do?
Thank you
tickets international-travel
asked Mar 10 '17 at 18:46
Dillon Li
134
I guess the airline is 'United' (does it have a longer name?) Where are the flights? International?
– Willeke♦
Mar 10 '17 at 18:52
Airline is ANA but is operated by United Airlines. We are going from LAX to NRT Japan.
– Dillon Li
Mar 10 '17 at 18:55
Did you try to change it with ANA? If that fails, try calling United yourself. A direct call from you may work. And, as you point out, the passenger details are correct (was her passport number included in those?).
– Giorgio
Mar 10 '17 at 19:00
ANA was contingent on if United changed it as well. I did call United and they told me to call travel agent. So I've just been going in a circle :(. I did put her passport number when I edited her passenger details online last night.
– Dillon Li
Mar 10 '17 at 19:04
1
Honestly, it's likely to be fine. There's no guarantee, but the most likely situation is that there's no problem, especially if she can show the credit cards.
– Zach Lipton
Mar 10 '17 at 20:34
|
show 7 more comments
Our international flight is in a couple of days and we are extremely worried because we just found out my wife's name when booking does not match her passport exactly. On her passport her last name is hyphenated like AAAA-BBBB but when I booked I only put AAAA. We called our travel agent who contacted United and they are refusing to make any type of correction. I put my wife's full name online for the passport/immigration information. What can we do?
Thank you
tickets international-travel
asked Mar 10 '17 at 18:46
Dillon Li
134
Our international flight is in a couple of days and we are extremely worried because we just found out my wife's name when booking does not match her passport exactly. On her passport her last name is hyphenated like AAAA-BBBB but when I booked I only put AAAA. We called our travel agent who contacted United and they are refusing to make any type of correction. I put my wife's full name online for the passport/immigration information. What can we do?
Thank you
tickets international-travel
tickets international-travel
asked Mar 10 '17 at 18:46
Dillon Li
134
asked Mar 10 '17 at 18:46
Dillon Li
134
edited Mar 10 '17 at 20:26
asked Mar 10 '17 at 18:46
Dillon Li
134
asked Mar 10 '17 at 18:46
Dillon Li
134
asked Mar 10 '17 at 18:46
Dillon Li
134
134
I guess the airline is 'United' (does it have a longer name?) Where are the flights? International?
– Willeke♦
Mar 10 '17 at 18:52
Airline is ANA but is operated by United Airlines. We are going from LAX to NRT Japan.
– Dillon Li
Mar 10 '17 at 18:55
Did you try to change it with ANA? If that fails, try calling United yourself. A direct call from you may work. And, as you point out, the passenger details are correct (was her passport number included in those?).
– Giorgio
Mar 10 '17 at 19:00
ANA was contingent on if United changed it as well. I did call United and they told me to call travel agent. So I've just been going in a circle :(. I did put her passport number when I edited her passenger details online last night.
– Dillon Li
Mar 10 '17 at 19:04
1
Honestly, it's likely to be fine. There's no guarantee, but the most likely situation is that there's no problem, especially if she can show the credit cards.
– Zach Lipton
Mar 10 '17 at 20:34
|
show 7 more comments
I guess the airline is 'United' (does it have a longer name?) Where are the flights? International?
– Willeke♦
Mar 10 '17 at 18:52
Airline is ANA but is operated by United Airlines. We are going from LAX to NRT Japan.
– Dillon Li
Mar 10 '17 at 18:55
Did you try to change it with ANA? If that fails, try calling United yourself. A direct call from you may work. And, as you point out, the passenger details are correct (was her passport number included in those?).
– Giorgio
Mar 10 '17 at 19:00
ANA was contingent on if United changed it as well. I did call United and they told me to call travel agent. So I've just been going in a circle :(. I did put her passport number when I edited her passenger details online last night.
– Dillon Li
Mar 10 '17 at 19:04
1
Honestly, it's likely to be fine. There's no guarantee, but the most likely situation is that there's no problem, especially if she can show the credit cards.
– Zach Lipton
Mar 10 '17 at 20:34
I guess the airline is 'United' (does it have a longer name?) Where are the flights? International?
– Willeke♦
Mar 10 '17 at 18:52
I guess the airline is 'United' (does it have a longer name?) Where are the flights? International?
– Willeke♦
Mar 10 '17 at 18:52
Airline is ANA but is operated by United Airlines. We are going from LAX to NRT Japan.
– Dillon Li
Mar 10 '17 at 18:55
Airline is ANA but is operated by United Airlines. We are going from LAX to NRT Japan.
– Dillon Li
Mar 10 '17 at 18:55
Did you try to change it with ANA? If that fails, try calling United yourself. A direct call from you may work. And, as you point out, the passenger details are correct (was her passport number included in those?).
– Giorgio
Mar 10 '17 at 19:00
Did you try to change it with ANA? If that fails, try calling United yourself. A direct call from you may work. And, as you point out, the passenger details are correct (was her passport number included in those?).
– Giorgio
Mar 10 '17 at 19:00
ANA was contingent on if United changed it as well. I did call United and they told me to call travel agent. So I've just been going in a circle :(. I did put her passport number when I edited her passenger details online last night.
– Dillon Li
Mar 10 '17 at 19:04
ANA was contingent on if United changed it as well. I did call United and they told me to call travel agent. So I've just been going in a circle :(. I did put her passport number when I edited her passenger details online last night.
– Dillon Li
Mar 10 '17 at 19:04
1
1
Honestly, it's likely to be fine. There's no guarantee, but the most likely situation is that there's no problem, especially if she can show the credit cards.
– Zach Lipton
Mar 10 '17 at 20:34
Honestly, it's likely to be fine. There's no guarantee, but the most likely situation is that there's no problem, especially if she can show the credit cards.
– Zach Lipton
Mar 10 '17 at 20:34
|
show 7 more comments
1 Answer
1
active
oldest
votes
Show up for your flight with as many picture ID and documents you can come up with. You can even get a notarized letter (free from your bank) to confirm she is the same person. I even have my ancient expired college and grad school ID cards available to call upon if/when the need arises.
I have had wrong name problems on my documents for the last 19+ years (maybe even 43 years if you consider my original birth certificate has a mistake and leaves out my surname completely) and obtained many visas and boarded literally hundreds of flights with those discrepancies. See my case here. Haven't been denied boarding or refused a visa for that reason, although I have been questioned a few times. In reality name misspellings occur a lot in life even on official documents.
Be nice, polite, and smile but assertive if necessary to the boarding agent and TSA.
edited Apr 13 '17 at 12:52
Community♦
1
answered Mar 10 '17 at 22:50
Honorary World Citizen
19.3k354104
Thank you all. Just came back from our trip with no issues at all.
– Dillon Li
Mar 29 '17 at 19:48
add a comment |
Your Answer
StackExchange.ready(function()
var channelOptions =
tags: "".split(" "),
id: "273"
;
initTagRenderer("".split(" "), "".split(" "), channelOptions);
StackExchange.using("externalEditor", function()
// Have to fire editor after snippets, if snippets enabled
if (StackExchange.settings.snippets.snippetsEnabled)
StackExchange.using("snippets", function()
createEditor();
);
else
createEditor();
);
function createEditor()
StackExchange.prepareEditor(
heartbeatType: 'answer',
autoActivateHeartbeat: false,
convertImagesToLinks: false,
noModals: true,
showLowRepImageUploadWarning: true,
reputationToPostImages: null,
bindNavPrevention: true,
postfix: "",
imageUploader:
brandingHtml: "Powered by u003ca class="icon-imgur-white" href="https://imgur.com/"u003eu003c/au003e",
contentPolicyHtml: "User contributions licensed under u003ca href="https://creativecommons.org/licenses/by-sa/3.0/"u003ecc by-sa 3.0 with attribution requiredu003c/au003e u003ca href="https://stackoverflow.com/legal/content-policy"u003e(content policy)u003c/au003e",
allowUrls: true
,
noCode: true, onDemand: true,
discardSelector: ".discard-answer"
,immediatelyShowMarkdownHelp:true
);
);
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function ()
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2ftravel.stackexchange.com%2fquestions%2f89626%2fmissing-second-surname%23new-answer', 'question_page');
);
Post as a guest
Required, but never shown
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
Show up for your flight with as many picture ID and documents you can come up with. You can even get a notarized letter (free from your bank) to confirm she is the same person. I even have my ancient expired college and grad school ID cards available to call upon if/when the need arises.
I have had wrong name problems on my documents for the last 19+ years (maybe even 43 years if you consider my original birth certificate has a mistake and leaves out my surname completely) and obtained many visas and boarded literally hundreds of flights with those discrepancies. See my case here. Haven't been denied boarding or refused a visa for that reason, although I have been questioned a few times. In reality name misspellings occur a lot in life even on official documents.
Be nice, polite, and smile but assertive if necessary to the boarding agent and TSA.
edited Apr 13 '17 at 12:52
Community♦
1
answered Mar 10 '17 at 22:50
Honorary World Citizen
19.3k354104
Thank you all. Just came back from our trip with no issues at all.
– Dillon Li
Mar 29 '17 at 19:48
add a comment |
Show up for your flight with as many picture ID and documents you can come up with. You can even get a notarized letter (free from your bank) to confirm she is the same person. I even have my ancient expired college and grad school ID cards available to call upon if/when the need arises.
I have had wrong name problems on my documents for the last 19+ years (maybe even 43 years if you consider my original birth certificate has a mistake and leaves out my surname completely) and obtained many visas and boarded literally hundreds of flights with those discrepancies. See my case here. Haven't been denied boarding or refused a visa for that reason, although I have been questioned a few times. In reality name misspellings occur a lot in life even on official documents.
Be nice, polite, and smile but assertive if necessary to the boarding agent and TSA.
edited Apr 13 '17 at 12:52
Community♦
1
answered Mar 10 '17 at 22:50
Honorary World Citizen
19.3k354104
Thank you all. Just came back from our trip with no issues at all.
– Dillon Li
Mar 29 '17 at 19:48
add a comment |
Show up for your flight with as many picture ID and documents you can come up with. You can even get a notarized letter (free from your bank) to confirm she is the same person. I even have my ancient expired college and grad school ID cards available to call upon if/when the need arises.
I have had wrong name problems on my documents for the last 19+ years (maybe even 43 years if you consider my original birth certificate has a mistake and leaves out my surname completely) and obtained many visas and boarded literally hundreds of flights with those discrepancies. See my case here. Haven't been denied boarding or refused a visa for that reason, although I have been questioned a few times. In reality name misspellings occur a lot in life even on official documents.
Be nice, polite, and smile but assertive if necessary to the boarding agent and TSA.
edited Apr 13 '17 at 12:52
Community♦
1
answered Mar 10 '17 at 22:50
Honorary World Citizen
19.3k354104
Show up for your flight with as many picture ID and documents you can come up with. You can even get a notarized letter (free from your bank) to confirm she is the same person. I even have my ancient expired college and grad school ID cards available to call upon if/when the need arises.
I have had wrong name problems on my documents for the last 19+ years (maybe even 43 years if you consider my original birth certificate has a mistake and leaves out my surname completely) and obtained many visas and boarded literally hundreds of flights with those discrepancies. See my case here. Haven't been denied boarding or refused a visa for that reason, although I have been questioned a few times. In reality name misspellings occur a lot in life even on official documents.
Be nice, polite, and smile but assertive if necessary to the boarding agent and TSA.
edited Apr 13 '17 at 12:52
Community♦
1
answered Mar 10 '17 at 22:50
Honorary World Citizen
19.3k354104
edited Apr 13 '17 at 12:52
Community♦
1
edited Apr 13 '17 at 12:52
Community♦
1
edited Apr 13 '17 at 12:52
Community♦
1
1
answered Mar 10 '17 at 22:50
Honorary World Citizen
19.3k354104
answered Mar 10 '17 at 22:50
Honorary World Citizen
19.3k354104
answered Mar 10 '17 at 22:50
Honorary World Citizen
19.3k354104
19.3k354104
Thank you all. Just came back from our trip with no issues at all.
– Dillon Li
Mar 29 '17 at 19:48
add a comment |
Thank you all. Just came back from our trip with no issues at all.
– Dillon Li
Mar 29 '17 at 19:48
Thank you all. Just came back from our trip with no issues at all.
– Dillon Li
Mar 29 '17 at 19:48
Thank you all. Just came back from our trip with no issues at all.
– Dillon Li
Mar 29 '17 at 19:48
add a comment |
Thanks for contributing an answer to Travel Stack Exchange!
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Some of your past answers have not been well-received, and you're in danger of being blocked from answering.
Please pay close attention to the following guidance:
- Please be sure to answer the question. Provide details and share your research!
But avoid …
- Asking for help, clarification, or responding to other answers.
- Making statements based on opinion; back them up with references or personal experience.
To learn more, see our tips on writing great answers.
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function ()
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2ftravel.stackexchange.com%2fquestions%2f89626%2fmissing-second-surname%23new-answer', 'question_page');
);
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
I guess the airline is 'United' (does it have a longer name?) Where are the flights? International?
– Willeke♦
Mar 10 '17 at 18:52
Airline is ANA but is operated by United Airlines. We are going from LAX to NRT Japan.
– Dillon Li
Mar 10 '17 at 18:55
Did you try to change it with ANA? If that fails, try calling United yourself. A direct call from you may work. And, as you point out, the passenger details are correct (was her passport number included in those?).
– Giorgio
Mar 10 '17 at 19:00
ANA was contingent on if United changed it as well. I did call United and they told me to call travel agent. So I've just been going in a circle :(. I did put her passport number when I edited her passenger details online last night.
– Dillon Li
Mar 10 '17 at 19:04
1
Honestly, it's likely to be fine. There's no guarantee, but the most likely situation is that there's no problem, especially if she can show the credit cards.
– Zach Lipton
Mar 10 '17 at 20:34