Email notification for cancelled order

Hi is it also possible to get email notification for cancelled orders?

Thanks

2 Answers
2

You can always write your own module that will do that.

You will need few ingredients for that:

Have an observer that listens on the sales_order_save_after event.

sales_order_save_after

This link explains it well

catch order place after event magento2

In this observer you will get the order object by
$order= $observer->getData('order'); and you could check if the new status is canceled

$order= $observer->getData('order');

canceled

If condition from point 1 above is true you can proceed to send an email programatically.
This link offers good idea of how to do that

How to send mail programmaticlly in magento2?

You will need to create a separate functionality for sending the email on order cancellation.

You can use the order_cancel_after event for writing your email function.

order_cancel_after

You can get the order details using the order object as given below

<?php

namespace VendorModuleObserver;

use MagentoFrameworkEventObserver;
use MagentoFrameworkEventObserverInterface;

class OrderCancellationEmail implements MagentoFrameworkEventObserverInterface

/**
*
* @param MagentoFrameworkEventObserver $observer
* @return $this
*/
public function execute(MagentoFrameworkEventObserver $observer)

$order = $observer->getData('order');
// Write your email function here




Thanks for contributing an answer to Magento Stack Exchange!

But avoid …

To learn more, see our tips on writing great answers.

Some of your past answers have not been well-received, and you're in danger of being blocked from answering.

Please pay close attention to the following guidance:

But avoid …

To learn more, see our tips on writing great answers.

Required, but never shown

Required, but never shown

By clicking "Post Your Answer", you acknowledge that you have read our updated terms of service, privacy policy and cookie policy, and that your continued use of the website is subject to these policies.