Error in Portuguese passport [closed]



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I am Brazilian with Portuguese citizenship. Last week, I went to the Portuguese Consulate to apply for a new passport for my 3-year-old daughter, as her previous passport would expire in a few months.



Today, I received her new passport with two problems that I may affect my daughter's future travels:



  1. Her height was not updated, so it has the same height she had when she was 1 year old.


  2. She looked down when taking the picture and was not looking straight at the camera.


What should I do? Are those major problems that could prevent me from entering another country? Should I contact the Portuguese Consulate in order to update her passport? I called them but they told me to send an e-mail, which I think will be totally ignored.







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closed as unclear what you're asking by Giorgio, Mark Mayo♦ Jul 7 at 20:39


Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.










  • 3




    My first thought is that you should send the e-mail they suggest and wait to see whether it is in fact ignored.
    – phoog
    Mar 26 at 21:44










  • Most countries are not strict about pictures of small children, as it can be quite difficult to get them to look straight into the camera.
    – Michael Hampton
    Mar 26 at 22:50










  • @phoog I´ve sent then an e-mail and tell you what happened as soon as they reply
    – Raphael do Vale
    Mar 27 at 15:00






  • 2




    The height is going to be irrelevent, because even if you correct it it's going to be wrong in a year.
    – DJClayworth
    Mar 27 at 20:27










  • OP has not returned to elaborate on what happened from email. Putting on hold for now
    – Mark Mayo♦
    Jul 7 at 20:39
















up vote
6
down vote

favorite












I am Brazilian with Portuguese citizenship. Last week, I went to the Portuguese Consulate to apply for a new passport for my 3-year-old daughter, as her previous passport would expire in a few months.



Today, I received her new passport with two problems that I may affect my daughter's future travels:



  1. Her height was not updated, so it has the same height she had when she was 1 year old.


  2. She looked down when taking the picture and was not looking straight at the camera.


What should I do? Are those major problems that could prevent me from entering another country? Should I contact the Portuguese Consulate in order to update her passport? I called them but they told me to send an e-mail, which I think will be totally ignored.







share|improve this question














closed as unclear what you're asking by Giorgio, Mark Mayo♦ Jul 7 at 20:39


Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.










  • 3




    My first thought is that you should send the e-mail they suggest and wait to see whether it is in fact ignored.
    – phoog
    Mar 26 at 21:44










  • Most countries are not strict about pictures of small children, as it can be quite difficult to get them to look straight into the camera.
    – Michael Hampton
    Mar 26 at 22:50










  • @phoog I´ve sent then an e-mail and tell you what happened as soon as they reply
    – Raphael do Vale
    Mar 27 at 15:00






  • 2




    The height is going to be irrelevent, because even if you correct it it's going to be wrong in a year.
    – DJClayworth
    Mar 27 at 20:27










  • OP has not returned to elaborate on what happened from email. Putting on hold for now
    – Mark Mayo♦
    Jul 7 at 20:39












up vote
6
down vote

favorite









up vote
6
down vote

favorite











I am Brazilian with Portuguese citizenship. Last week, I went to the Portuguese Consulate to apply for a new passport for my 3-year-old daughter, as her previous passport would expire in a few months.



Today, I received her new passport with two problems that I may affect my daughter's future travels:



  1. Her height was not updated, so it has the same height she had when she was 1 year old.


  2. She looked down when taking the picture and was not looking straight at the camera.


What should I do? Are those major problems that could prevent me from entering another country? Should I contact the Portuguese Consulate in order to update her passport? I called them but they told me to send an e-mail, which I think will be totally ignored.







share|improve this question














I am Brazilian with Portuguese citizenship. Last week, I went to the Portuguese Consulate to apply for a new passport for my 3-year-old daughter, as her previous passport would expire in a few months.



Today, I received her new passport with two problems that I may affect my daughter's future travels:



  1. Her height was not updated, so it has the same height she had when she was 1 year old.


  2. She looked down when taking the picture and was not looking straight at the camera.


What should I do? Are those major problems that could prevent me from entering another country? Should I contact the Portuguese Consulate in order to update her passport? I called them but they told me to send an e-mail, which I think will be totally ignored.









share|improve this question













share|improve this question




share|improve this question








edited Mar 27 at 20:13









Rodrigo de Azevedo

40539




40539










asked Mar 26 at 17:51









Raphael do Vale

1311




1311




closed as unclear what you're asking by Giorgio, Mark Mayo♦ Jul 7 at 20:39


Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.






closed as unclear what you're asking by Giorgio, Mark Mayo♦ Jul 7 at 20:39


Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.









  • 3




    My first thought is that you should send the e-mail they suggest and wait to see whether it is in fact ignored.
    – phoog
    Mar 26 at 21:44










  • Most countries are not strict about pictures of small children, as it can be quite difficult to get them to look straight into the camera.
    – Michael Hampton
    Mar 26 at 22:50










  • @phoog I´ve sent then an e-mail and tell you what happened as soon as they reply
    – Raphael do Vale
    Mar 27 at 15:00






  • 2




    The height is going to be irrelevent, because even if you correct it it's going to be wrong in a year.
    – DJClayworth
    Mar 27 at 20:27










  • OP has not returned to elaborate on what happened from email. Putting on hold for now
    – Mark Mayo♦
    Jul 7 at 20:39












  • 3




    My first thought is that you should send the e-mail they suggest and wait to see whether it is in fact ignored.
    – phoog
    Mar 26 at 21:44










  • Most countries are not strict about pictures of small children, as it can be quite difficult to get them to look straight into the camera.
    – Michael Hampton
    Mar 26 at 22:50










  • @phoog I´ve sent then an e-mail and tell you what happened as soon as they reply
    – Raphael do Vale
    Mar 27 at 15:00






  • 2




    The height is going to be irrelevent, because even if you correct it it's going to be wrong in a year.
    – DJClayworth
    Mar 27 at 20:27










  • OP has not returned to elaborate on what happened from email. Putting on hold for now
    – Mark Mayo♦
    Jul 7 at 20:39







3




3




My first thought is that you should send the e-mail they suggest and wait to see whether it is in fact ignored.
– phoog
Mar 26 at 21:44




My first thought is that you should send the e-mail they suggest and wait to see whether it is in fact ignored.
– phoog
Mar 26 at 21:44












Most countries are not strict about pictures of small children, as it can be quite difficult to get them to look straight into the camera.
– Michael Hampton
Mar 26 at 22:50




Most countries are not strict about pictures of small children, as it can be quite difficult to get them to look straight into the camera.
– Michael Hampton
Mar 26 at 22:50












@phoog I´ve sent then an e-mail and tell you what happened as soon as they reply
– Raphael do Vale
Mar 27 at 15:00




@phoog I´ve sent then an e-mail and tell you what happened as soon as they reply
– Raphael do Vale
Mar 27 at 15:00




2




2




The height is going to be irrelevent, because even if you correct it it's going to be wrong in a year.
– DJClayworth
Mar 27 at 20:27




The height is going to be irrelevent, because even if you correct it it's going to be wrong in a year.
– DJClayworth
Mar 27 at 20:27












OP has not returned to elaborate on what happened from email. Putting on hold for now
– Mark Mayo♦
Jul 7 at 20:39




OP has not returned to elaborate on what happened from email. Putting on hold for now
– Mark Mayo♦
Jul 7 at 20:39















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