Who do I contact with a question about the ESTA?
up vote
4
down vote
favorite
My nationality makes me eligible for the ESTA and I have applied for the ESTA successfully 2 years ago.
However, I am not sure how to answer one of the new questions in the ESTA questionnaire (added somewhere in 2016 I think). Who can I consult about this?
I have tried the U.S. consulate in Amsterdam, but their phone computer states explicitly that they cannot provide support on answering any questions concerning the ESTA. I got hold of a USA visa support desk, but they could only redirect me to the general US travel website and also were not allowed to answer my question.
usa esta
asked Aug 9 '17 at 19:07
Saaru Lindestøkke
2,16631637
add a comment |
up vote
4
down vote
favorite
My nationality makes me eligible for the ESTA and I have applied for the ESTA successfully 2 years ago.
However, I am not sure how to answer one of the new questions in the ESTA questionnaire (added somewhere in 2016 I think). Who can I consult about this?
I have tried the U.S. consulate in Amsterdam, but their phone computer states explicitly that they cannot provide support on answering any questions concerning the ESTA. I got hold of a USA visa support desk, but they could only redirect me to the general US travel website and also were not allowed to answer my question.
usa esta
asked Aug 9 '17 at 19:07
Saaru Lindestøkke
2,16631637
3
There's at least some anecdotal evidence that people have been able to obtain straight answers by calling CBP at +1-202-344-3710.
– Henning Makholm
Aug 9 '17 at 19:16
7
You could also ask the question here. Someone may be able to give you a link to an official source that answers it.
– Zach Lipton
Aug 9 '17 at 20:00
1
@ZachLipton While that is certainly an option I thought the current broader question would be helpful to more people. The real question I have is quite specific (I think) and would probably be not of much use to a large audience.
– Saaru Lindestøkke
Aug 12 '17 at 0:48
add a comment |
up vote
4
down vote
favorite
up vote
4
down vote
favorite
My nationality makes me eligible for the ESTA and I have applied for the ESTA successfully 2 years ago.
However, I am not sure how to answer one of the new questions in the ESTA questionnaire (added somewhere in 2016 I think). Who can I consult about this?
I have tried the U.S. consulate in Amsterdam, but their phone computer states explicitly that they cannot provide support on answering any questions concerning the ESTA. I got hold of a USA visa support desk, but they could only redirect me to the general US travel website and also were not allowed to answer my question.
usa esta
asked Aug 9 '17 at 19:07
Saaru Lindestøkke
2,16631637
My nationality makes me eligible for the ESTA and I have applied for the ESTA successfully 2 years ago.
However, I am not sure how to answer one of the new questions in the ESTA questionnaire (added somewhere in 2016 I think). Who can I consult about this?
I have tried the U.S. consulate in Amsterdam, but their phone computer states explicitly that they cannot provide support on answering any questions concerning the ESTA. I got hold of a USA visa support desk, but they could only redirect me to the general US travel website and also were not allowed to answer my question.
usa esta
usa esta
asked Aug 9 '17 at 19:07
Saaru Lindestøkke
2,16631637
asked Aug 9 '17 at 19:07
Saaru Lindestøkke
2,16631637
asked Aug 9 '17 at 19:07
Saaru Lindestøkke
2,16631637
asked Aug 9 '17 at 19:07
Saaru Lindestøkke
2,16631637
asked Aug 9 '17 at 19:07
Saaru Lindestøkke
2,16631637
2,16631637
3
There's at least some anecdotal evidence that people have been able to obtain straight answers by calling CBP at +1-202-344-3710.
– Henning Makholm
Aug 9 '17 at 19:16
7
You could also ask the question here. Someone may be able to give you a link to an official source that answers it.
– Zach Lipton
Aug 9 '17 at 20:00
1
@ZachLipton While that is certainly an option I thought the current broader question would be helpful to more people. The real question I have is quite specific (I think) and would probably be not of much use to a large audience.
– Saaru Lindestøkke
Aug 12 '17 at 0:48
add a comment |
3
There's at least some anecdotal evidence that people have been able to obtain straight answers by calling CBP at +1-202-344-3710.
– Henning Makholm
Aug 9 '17 at 19:16
7
You could also ask the question here. Someone may be able to give you a link to an official source that answers it.
– Zach Lipton
Aug 9 '17 at 20:00
1
@ZachLipton While that is certainly an option I thought the current broader question would be helpful to more people. The real question I have is quite specific (I think) and would probably be not of much use to a large audience.
– Saaru Lindestøkke
Aug 12 '17 at 0:48
3
3
There's at least some anecdotal evidence that people have been able to obtain straight answers by calling CBP at +1-202-344-3710.
– Henning Makholm
Aug 9 '17 at 19:16
There's at least some anecdotal evidence that people have been able to obtain straight answers by calling CBP at +1-202-344-3710.
– Henning Makholm
Aug 9 '17 at 19:16
7
7
You could also ask the question here. Someone may be able to give you a link to an official source that answers it.
– Zach Lipton
Aug 9 '17 at 20:00
You could also ask the question here. Someone may be able to give you a link to an official source that answers it.
– Zach Lipton
Aug 9 '17 at 20:00
1
1
@ZachLipton While that is certainly an option I thought the current broader question would be helpful to more people. The real question I have is quite specific (I think) and would probably be not of much use to a large audience.
– Saaru Lindestøkke
Aug 12 '17 at 0:48
@ZachLipton While that is certainly an option I thought the current broader question would be helpful to more people. The real question I have is quite specific (I think) and would probably be not of much use to a large audience.
– Saaru Lindestøkke
Aug 12 '17 at 0:48
add a comment |
1 Answer
1
active
oldest
votes
up vote
8
down vote
accepted
According to the US Embassy in Austria:
Visa Waiver Program travelers with inquiries about their ESTA registration can first visit the U.S. Department of Homeland Security/Customs and Border Patrol (DHS/CBP) info center at: http://www.cbp.gov/travel/international-visitors/esta. Should a person need further information after consulting the website, one may call the ESTA Help Line at +1-202-344-3710 Monday-Friday 0800-1600 Eastern Time (local time: 02:00 pm to 10:00 pm).
answered Aug 11 '17 at 11:16
JonathanReez♦
47.5k36222482
add a comment |
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
8
down vote
accepted
According to the US Embassy in Austria:
Visa Waiver Program travelers with inquiries about their ESTA registration can first visit the U.S. Department of Homeland Security/Customs and Border Patrol (DHS/CBP) info center at: http://www.cbp.gov/travel/international-visitors/esta. Should a person need further information after consulting the website, one may call the ESTA Help Line at +1-202-344-3710 Monday-Friday 0800-1600 Eastern Time (local time: 02:00 pm to 10:00 pm).
answered Aug 11 '17 at 11:16
JonathanReez♦
47.5k36222482
add a comment |
up vote
8
down vote
accepted
According to the US Embassy in Austria:
Visa Waiver Program travelers with inquiries about their ESTA registration can first visit the U.S. Department of Homeland Security/Customs and Border Patrol (DHS/CBP) info center at: http://www.cbp.gov/travel/international-visitors/esta. Should a person need further information after consulting the website, one may call the ESTA Help Line at +1-202-344-3710 Monday-Friday 0800-1600 Eastern Time (local time: 02:00 pm to 10:00 pm).
answered Aug 11 '17 at 11:16
JonathanReez♦
47.5k36222482
add a comment |
up vote
8
down vote
accepted
up vote
8
down vote
accepted
According to the US Embassy in Austria:
Visa Waiver Program travelers with inquiries about their ESTA registration can first visit the U.S. Department of Homeland Security/Customs and Border Patrol (DHS/CBP) info center at: http://www.cbp.gov/travel/international-visitors/esta. Should a person need further information after consulting the website, one may call the ESTA Help Line at +1-202-344-3710 Monday-Friday 0800-1600 Eastern Time (local time: 02:00 pm to 10:00 pm).
answered Aug 11 '17 at 11:16
JonathanReez♦
47.5k36222482
According to the US Embassy in Austria:
Visa Waiver Program travelers with inquiries about their ESTA registration can first visit the U.S. Department of Homeland Security/Customs and Border Patrol (DHS/CBP) info center at: http://www.cbp.gov/travel/international-visitors/esta. Should a person need further information after consulting the website, one may call the ESTA Help Line at +1-202-344-3710 Monday-Friday 0800-1600 Eastern Time (local time: 02:00 pm to 10:00 pm).
answered Aug 11 '17 at 11:16
JonathanReez♦
47.5k36222482
answered Aug 11 '17 at 11:16
JonathanReez♦
47.5k36222482
answered Aug 11 '17 at 11:16
JonathanReez♦
47.5k36222482
answered Aug 11 '17 at 11:16
JonathanReez♦
47.5k36222482
47.5k36222482
add a comment |
add a comment |
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
StackExchange.ready(
function ()
StackExchange.openid.initPostLogin('.new-post-login', 'https%3a%2f%2ftravel.stackexchange.com%2fquestions%2f99848%2fwho-do-i-contact-with-a-question-about-the-esta%23new-answer', 'question_page');
);
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Sign up or log in
StackExchange.ready(function ()
StackExchange.helpers.onClickDraftSave('#login-link');
);
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Sign up using Google
Sign up using Facebook
Sign up using Email and Password
Post as a guest
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
Required, but never shown
3
There's at least some anecdotal evidence that people have been able to obtain straight answers by calling CBP at +1-202-344-3710.
– Henning Makholm
Aug 9 '17 at 19:16
7
You could also ask the question here. Someone may be able to give you a link to an official source that answers it.
– Zach Lipton
Aug 9 '17 at 20:00
1
@ZachLipton While that is certainly an option I thought the current broader question would be helpful to more people. The real question I have is quite specific (I think) and would probably be not of much use to a large audience.
– Saaru Lindestøkke
Aug 12 '17 at 0:48