UK visa payment pending message



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I have submitted an on-line Standard visitor UK visa application for my 1 year old son.



I made the payment today morning (using internet explorer browser), using my credit card which has been charged. However, I did not receive any confirmation e-mail. If I log into the application a message appears which says "Payment pending - your payment is being processed". I need to make sure that my submission is complete before I show up for the appointment with my child.



Please note that I also submitted another application for my daughter using the same credit card, which has gone through successfully and for which I received the confirmation e-mail instantaneously.



Please let me know what options i have, as I do not want to miss the appointment which is in a weeks time, and there is also no option to postpone / withdraw it as the payment is still under process.










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  • Did you have any success with that? We're in the same situation right now.
    – vorou
    Mar 13 at 14:58










  • It did eventually go through but after like a month. No point in emailing them , they would just send you a standard reply. Call them (although it’s charged by the minute) most probably they will ask you to submit a fresh application and refund the money for this one within 28 days.
    – DanM
    Mar 15 at 2:49










  • Thanks for the info! Too bad I already called them two times and wasted something like 15 GBP on the same exact advice. It's quite weird you have to pay them more because their payment system doesn't work as it should.
    – vorou
    Mar 15 at 11:59

















up vote
1
down vote

favorite
1












I have submitted an on-line Standard visitor UK visa application for my 1 year old son.



I made the payment today morning (using internet explorer browser), using my credit card which has been charged. However, I did not receive any confirmation e-mail. If I log into the application a message appears which says "Payment pending - your payment is being processed". I need to make sure that my submission is complete before I show up for the appointment with my child.



Please note that I also submitted another application for my daughter using the same credit card, which has gone through successfully and for which I received the confirmation e-mail instantaneously.



Please let me know what options i have, as I do not want to miss the appointment which is in a weeks time, and there is also no option to postpone / withdraw it as the payment is still under process.










share|improve this question





















  • Did you have any success with that? We're in the same situation right now.
    – vorou
    Mar 13 at 14:58










  • It did eventually go through but after like a month. No point in emailing them , they would just send you a standard reply. Call them (although it’s charged by the minute) most probably they will ask you to submit a fresh application and refund the money for this one within 28 days.
    – DanM
    Mar 15 at 2:49










  • Thanks for the info! Too bad I already called them two times and wasted something like 15 GBP on the same exact advice. It's quite weird you have to pay them more because their payment system doesn't work as it should.
    – vorou
    Mar 15 at 11:59













up vote
1
down vote

favorite
1









up vote
1
down vote

favorite
1






1





I have submitted an on-line Standard visitor UK visa application for my 1 year old son.



I made the payment today morning (using internet explorer browser), using my credit card which has been charged. However, I did not receive any confirmation e-mail. If I log into the application a message appears which says "Payment pending - your payment is being processed". I need to make sure that my submission is complete before I show up for the appointment with my child.



Please note that I also submitted another application for my daughter using the same credit card, which has gone through successfully and for which I received the confirmation e-mail instantaneously.



Please let me know what options i have, as I do not want to miss the appointment which is in a weeks time, and there is also no option to postpone / withdraw it as the payment is still under process.










share|improve this question













I have submitted an on-line Standard visitor UK visa application for my 1 year old son.



I made the payment today morning (using internet explorer browser), using my credit card which has been charged. However, I did not receive any confirmation e-mail. If I log into the application a message appears which says "Payment pending - your payment is being processed". I need to make sure that my submission is complete before I show up for the appointment with my child.



Please note that I also submitted another application for my daughter using the same credit card, which has gone through successfully and for which I received the confirmation e-mail instantaneously.



Please let me know what options i have, as I do not want to miss the appointment which is in a weeks time, and there is also no option to postpone / withdraw it as the payment is still under process.







visas uk payment






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asked Feb 15 at 14:02









DanM

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64











  • Did you have any success with that? We're in the same situation right now.
    – vorou
    Mar 13 at 14:58










  • It did eventually go through but after like a month. No point in emailing them , they would just send you a standard reply. Call them (although it’s charged by the minute) most probably they will ask you to submit a fresh application and refund the money for this one within 28 days.
    – DanM
    Mar 15 at 2:49










  • Thanks for the info! Too bad I already called them two times and wasted something like 15 GBP on the same exact advice. It's quite weird you have to pay them more because their payment system doesn't work as it should.
    – vorou
    Mar 15 at 11:59

















  • Did you have any success with that? We're in the same situation right now.
    – vorou
    Mar 13 at 14:58










  • It did eventually go through but after like a month. No point in emailing them , they would just send you a standard reply. Call them (although it’s charged by the minute) most probably they will ask you to submit a fresh application and refund the money for this one within 28 days.
    – DanM
    Mar 15 at 2:49










  • Thanks for the info! Too bad I already called them two times and wasted something like 15 GBP on the same exact advice. It's quite weird you have to pay them more because their payment system doesn't work as it should.
    – vorou
    Mar 15 at 11:59
















Did you have any success with that? We're in the same situation right now.
– vorou
Mar 13 at 14:58




Did you have any success with that? We're in the same situation right now.
– vorou
Mar 13 at 14:58












It did eventually go through but after like a month. No point in emailing them , they would just send you a standard reply. Call them (although it’s charged by the minute) most probably they will ask you to submit a fresh application and refund the money for this one within 28 days.
– DanM
Mar 15 at 2:49




It did eventually go through but after like a month. No point in emailing them , they would just send you a standard reply. Call them (although it’s charged by the minute) most probably they will ask you to submit a fresh application and refund the money for this one within 28 days.
– DanM
Mar 15 at 2:49












Thanks for the info! Too bad I already called them two times and wasted something like 15 GBP on the same exact advice. It's quite weird you have to pay them more because their payment system doesn't work as it should.
– vorou
Mar 15 at 11:59





Thanks for the info! Too bad I already called them two times and wasted something like 15 GBP on the same exact advice. It's quite weird you have to pay them more because their payment system doesn't work as it should.
– vorou
Mar 15 at 11:59











1 Answer
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According to OP:




It did eventually go through but after like a month. No point in emailing them , they would just send you a standard reply. Call them (although it’s charged by the minute) most probably they will ask you to submit a fresh application and refund the money for this one within 28 days.







share|improve this answer



















    protected by Community♦ Mar 18 at 17:17



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    Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



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    1 Answer
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    1 Answer
    1






    active

    oldest

    votes









    active

    oldest

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    active

    oldest

    votes








    up vote
    1
    down vote













    According to OP:




    It did eventually go through but after like a month. No point in emailing them , they would just send you a standard reply. Call them (although it’s charged by the minute) most probably they will ask you to submit a fresh application and refund the money for this one within 28 days.







    share|improve this answer
























      up vote
      1
      down vote













      According to OP:




      It did eventually go through but after like a month. No point in emailing them , they would just send you a standard reply. Call them (although it’s charged by the minute) most probably they will ask you to submit a fresh application and refund the money for this one within 28 days.







      share|improve this answer






















        up vote
        1
        down vote










        up vote
        1
        down vote









        According to OP:




        It did eventually go through but after like a month. No point in emailing them , they would just send you a standard reply. Call them (although it’s charged by the minute) most probably they will ask you to submit a fresh application and refund the money for this one within 28 days.







        share|improve this answer












        According to OP:




        It did eventually go through but after like a month. No point in emailing them , they would just send you a standard reply. Call them (although it’s charged by the minute) most probably they will ask you to submit a fresh application and refund the money for this one within 28 days.








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        share|improve this answer










        answered Jul 1 at 20:42









        JonathanReez♦

        46.7k36213458




        46.7k36213458















            protected by Community♦ Mar 18 at 17:17



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            Because it has attracted low-quality or spam answers that had to be removed, posting an answer now requires 10 reputation on this site (the association bonus does not count).



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