If the SA embassy made a mistake by not issuing a European tourist 90 days to visit SA how can this error be fixed?



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Please assist here: I am South African and my boyfriend is European, he came to visit me the beginning of the month as it was his birthday. Yesterday, we went to Namibia for Easter holidays, to our surprise the officials at the borders notified us that he has overstayed in SA. We didn't check the passport as we always knew that they always give him 90 days to visit me.



But now, there was a mistake, they didn't issue him 90 days. He had to go back to Europe after hearing the news. Some of his clothing and gadgets that he came to visit with are at my place in SA. We tried to call the emergency number for the embassy in Namibia but it couldn't go through since it is a holiday. So he had to go back home to Europe.



What's the quickest way we can resolve this? Because it was not our fault but there was some mistake with the embassy issuing his days.



Also, I wanted to find out that since we have been dating for over a year now, are there any possible applications that can make his visa to be more than 90 days?







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  • Your assumption the embassy made a mistake is just that: an assumption. It could well have been deliberate. And, as pointed out in the answer below, not checking the visa was the real mistake.
    – dda
    Mar 31 at 5:20










  • We honestly didn't check because he always visits and he always gets 90 days. I guess from our part, we should have checked. But, hopefully, on Tuesday we will get some explanations why was it not 90 days also maybe it will be fixed. It just seems so long to wait for Tuesday. I was hoping to find out more about who to call or email for such a situation. It was not deliberate, we can't risk that (:
    – Jay
    Mar 31 at 6:05

















up vote
0
down vote

favorite












Please assist here: I am South African and my boyfriend is European, he came to visit me the beginning of the month as it was his birthday. Yesterday, we went to Namibia for Easter holidays, to our surprise the officials at the borders notified us that he has overstayed in SA. We didn't check the passport as we always knew that they always give him 90 days to visit me.



But now, there was a mistake, they didn't issue him 90 days. He had to go back to Europe after hearing the news. Some of his clothing and gadgets that he came to visit with are at my place in SA. We tried to call the emergency number for the embassy in Namibia but it couldn't go through since it is a holiday. So he had to go back home to Europe.



What's the quickest way we can resolve this? Because it was not our fault but there was some mistake with the embassy issuing his days.



Also, I wanted to find out that since we have been dating for over a year now, are there any possible applications that can make his visa to be more than 90 days?







share|improve this question






















  • Your assumption the embassy made a mistake is just that: an assumption. It could well have been deliberate. And, as pointed out in the answer below, not checking the visa was the real mistake.
    – dda
    Mar 31 at 5:20










  • We honestly didn't check because he always visits and he always gets 90 days. I guess from our part, we should have checked. But, hopefully, on Tuesday we will get some explanations why was it not 90 days also maybe it will be fixed. It just seems so long to wait for Tuesday. I was hoping to find out more about who to call or email for such a situation. It was not deliberate, we can't risk that (:
    – Jay
    Mar 31 at 6:05













up vote
0
down vote

favorite









up vote
0
down vote

favorite











Please assist here: I am South African and my boyfriend is European, he came to visit me the beginning of the month as it was his birthday. Yesterday, we went to Namibia for Easter holidays, to our surprise the officials at the borders notified us that he has overstayed in SA. We didn't check the passport as we always knew that they always give him 90 days to visit me.



But now, there was a mistake, they didn't issue him 90 days. He had to go back to Europe after hearing the news. Some of his clothing and gadgets that he came to visit with are at my place in SA. We tried to call the emergency number for the embassy in Namibia but it couldn't go through since it is a holiday. So he had to go back home to Europe.



What's the quickest way we can resolve this? Because it was not our fault but there was some mistake with the embassy issuing his days.



Also, I wanted to find out that since we have been dating for over a year now, are there any possible applications that can make his visa to be more than 90 days?







share|improve this question














Please assist here: I am South African and my boyfriend is European, he came to visit me the beginning of the month as it was his birthday. Yesterday, we went to Namibia for Easter holidays, to our surprise the officials at the borders notified us that he has overstayed in SA. We didn't check the passport as we always knew that they always give him 90 days to visit me.



But now, there was a mistake, they didn't issue him 90 days. He had to go back to Europe after hearing the news. Some of his clothing and gadgets that he came to visit with are at my place in SA. We tried to call the emergency number for the embassy in Namibia but it couldn't go through since it is a holiday. So he had to go back home to Europe.



What's the quickest way we can resolve this? Because it was not our fault but there was some mistake with the embassy issuing his days.



Also, I wanted to find out that since we have been dating for over a year now, are there any possible applications that can make his visa to be more than 90 days?









share|improve this question













share|improve this question




share|improve this question








edited Mar 31 at 5:18









dda

14.3k32951




14.3k32951










asked Mar 31 at 4:43









Jay

82




82











  • Your assumption the embassy made a mistake is just that: an assumption. It could well have been deliberate. And, as pointed out in the answer below, not checking the visa was the real mistake.
    – dda
    Mar 31 at 5:20










  • We honestly didn't check because he always visits and he always gets 90 days. I guess from our part, we should have checked. But, hopefully, on Tuesday we will get some explanations why was it not 90 days also maybe it will be fixed. It just seems so long to wait for Tuesday. I was hoping to find out more about who to call or email for such a situation. It was not deliberate, we can't risk that (:
    – Jay
    Mar 31 at 6:05

















  • Your assumption the embassy made a mistake is just that: an assumption. It could well have been deliberate. And, as pointed out in the answer below, not checking the visa was the real mistake.
    – dda
    Mar 31 at 5:20










  • We honestly didn't check because he always visits and he always gets 90 days. I guess from our part, we should have checked. But, hopefully, on Tuesday we will get some explanations why was it not 90 days also maybe it will be fixed. It just seems so long to wait for Tuesday. I was hoping to find out more about who to call or email for such a situation. It was not deliberate, we can't risk that (:
    – Jay
    Mar 31 at 6:05
















Your assumption the embassy made a mistake is just that: an assumption. It could well have been deliberate. And, as pointed out in the answer below, not checking the visa was the real mistake.
– dda
Mar 31 at 5:20




Your assumption the embassy made a mistake is just that: an assumption. It could well have been deliberate. And, as pointed out in the answer below, not checking the visa was the real mistake.
– dda
Mar 31 at 5:20












We honestly didn't check because he always visits and he always gets 90 days. I guess from our part, we should have checked. But, hopefully, on Tuesday we will get some explanations why was it not 90 days also maybe it will be fixed. It just seems so long to wait for Tuesday. I was hoping to find out more about who to call or email for such a situation. It was not deliberate, we can't risk that (:
– Jay
Mar 31 at 6:05





We honestly didn't check because he always visits and he always gets 90 days. I guess from our part, we should have checked. But, hopefully, on Tuesday we will get some explanations why was it not 90 days also maybe it will be fixed. It just seems so long to wait for Tuesday. I was hoping to find out more about who to call or email for such a situation. It was not deliberate, we can't risk that (:
– Jay
Mar 31 at 6:05











2 Answers
2






active

oldest

votes

















up vote
4
down vote



accepted











What's the quickest way we can resolve this? Because it was not our fault but there was some mistake with the embassy issuing his days.



Also, I wanted to find out that since we have been dating for over a year now, are there any possible applications that can make his visa to be more than 90 days?




...




We honestly didn't check because he always visits and he always gets 90 days.




(My emphasis in both quotes).



If he's visited multiple times with 90-day visas in "over a year" (which I presume means less than two years), it seems quite likely that the shorter visa was not a mistake. ZA immigration are probably trying to limit his time to ensure that he's not effectively resident. If you want a longer visa then you may have to look at getting a residency visa: follow-up questions about that should be asked on our sister site expats.






share|improve this answer



























    up vote
    9
    down vote













    If the duration he was given was written on the visa then it was his fault that he overstayed because it was his responsibility to read that information.






    share|improve this answer




















    • Thanks so much, everyone for your assistance. In the morning I was on a panic and very shocked because the event happened so fast and we genuinely didn't know. But going forward the best advice we received is to appeal. So that's the route that we're taking
      – Jay
      Mar 31 at 15:12










    • @Jay If you get the chance to update this site with the outcome, that would be helpful to other users.
      – user16259
      Mar 31 at 15:23










    • Yes will definitely do. We are still trying to ask around what's the best way to write a convincing motivational letter @user16259 because we genuinely didn't know. As I mentioned that he always gets 90 days to visit since we were far from the 90 days we were a bit relaxed in checking the Visa date. if there's anyone who knows what's the best way to write a winning motivation we would really appreciate that. We're still in shock but we're trying to remain calm and find the best possible solutions.
      – Jay
      Mar 31 at 15:36











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    2 Answers
    2






    active

    oldest

    votes








    2 Answers
    2






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes








    up vote
    4
    down vote



    accepted











    What's the quickest way we can resolve this? Because it was not our fault but there was some mistake with the embassy issuing his days.



    Also, I wanted to find out that since we have been dating for over a year now, are there any possible applications that can make his visa to be more than 90 days?




    ...




    We honestly didn't check because he always visits and he always gets 90 days.




    (My emphasis in both quotes).



    If he's visited multiple times with 90-day visas in "over a year" (which I presume means less than two years), it seems quite likely that the shorter visa was not a mistake. ZA immigration are probably trying to limit his time to ensure that he's not effectively resident. If you want a longer visa then you may have to look at getting a residency visa: follow-up questions about that should be asked on our sister site expats.






    share|improve this answer
























      up vote
      4
      down vote



      accepted











      What's the quickest way we can resolve this? Because it was not our fault but there was some mistake with the embassy issuing his days.



      Also, I wanted to find out that since we have been dating for over a year now, are there any possible applications that can make his visa to be more than 90 days?




      ...




      We honestly didn't check because he always visits and he always gets 90 days.




      (My emphasis in both quotes).



      If he's visited multiple times with 90-day visas in "over a year" (which I presume means less than two years), it seems quite likely that the shorter visa was not a mistake. ZA immigration are probably trying to limit his time to ensure that he's not effectively resident. If you want a longer visa then you may have to look at getting a residency visa: follow-up questions about that should be asked on our sister site expats.






      share|improve this answer






















        up vote
        4
        down vote



        accepted







        up vote
        4
        down vote



        accepted







        What's the quickest way we can resolve this? Because it was not our fault but there was some mistake with the embassy issuing his days.



        Also, I wanted to find out that since we have been dating for over a year now, are there any possible applications that can make his visa to be more than 90 days?




        ...




        We honestly didn't check because he always visits and he always gets 90 days.




        (My emphasis in both quotes).



        If he's visited multiple times with 90-day visas in "over a year" (which I presume means less than two years), it seems quite likely that the shorter visa was not a mistake. ZA immigration are probably trying to limit his time to ensure that he's not effectively resident. If you want a longer visa then you may have to look at getting a residency visa: follow-up questions about that should be asked on our sister site expats.






        share|improve this answer













        What's the quickest way we can resolve this? Because it was not our fault but there was some mistake with the embassy issuing his days.



        Also, I wanted to find out that since we have been dating for over a year now, are there any possible applications that can make his visa to be more than 90 days?




        ...




        We honestly didn't check because he always visits and he always gets 90 days.




        (My emphasis in both quotes).



        If he's visited multiple times with 90-day visas in "over a year" (which I presume means less than two years), it seems quite likely that the shorter visa was not a mistake. ZA immigration are probably trying to limit his time to ensure that he's not effectively resident. If you want a longer visa then you may have to look at getting a residency visa: follow-up questions about that should be asked on our sister site expats.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Mar 31 at 6:14









        Peter Taylor

        2,04311218




        2,04311218






















            up vote
            9
            down vote













            If the duration he was given was written on the visa then it was his fault that he overstayed because it was his responsibility to read that information.






            share|improve this answer




















            • Thanks so much, everyone for your assistance. In the morning I was on a panic and very shocked because the event happened so fast and we genuinely didn't know. But going forward the best advice we received is to appeal. So that's the route that we're taking
              – Jay
              Mar 31 at 15:12










            • @Jay If you get the chance to update this site with the outcome, that would be helpful to other users.
              – user16259
              Mar 31 at 15:23










            • Yes will definitely do. We are still trying to ask around what's the best way to write a convincing motivational letter @user16259 because we genuinely didn't know. As I mentioned that he always gets 90 days to visit since we were far from the 90 days we were a bit relaxed in checking the Visa date. if there's anyone who knows what's the best way to write a winning motivation we would really appreciate that. We're still in shock but we're trying to remain calm and find the best possible solutions.
              – Jay
              Mar 31 at 15:36















            up vote
            9
            down vote













            If the duration he was given was written on the visa then it was his fault that he overstayed because it was his responsibility to read that information.






            share|improve this answer




















            • Thanks so much, everyone for your assistance. In the morning I was on a panic and very shocked because the event happened so fast and we genuinely didn't know. But going forward the best advice we received is to appeal. So that's the route that we're taking
              – Jay
              Mar 31 at 15:12










            • @Jay If you get the chance to update this site with the outcome, that would be helpful to other users.
              – user16259
              Mar 31 at 15:23










            • Yes will definitely do. We are still trying to ask around what's the best way to write a convincing motivational letter @user16259 because we genuinely didn't know. As I mentioned that he always gets 90 days to visit since we were far from the 90 days we were a bit relaxed in checking the Visa date. if there's anyone who knows what's the best way to write a winning motivation we would really appreciate that. We're still in shock but we're trying to remain calm and find the best possible solutions.
              – Jay
              Mar 31 at 15:36













            up vote
            9
            down vote










            up vote
            9
            down vote









            If the duration he was given was written on the visa then it was his fault that he overstayed because it was his responsibility to read that information.






            share|improve this answer












            If the duration he was given was written on the visa then it was his fault that he overstayed because it was his responsibility to read that information.







            share|improve this answer












            share|improve this answer



            share|improve this answer










            answered Mar 31 at 4:54









            user16259

            3,643820




            3,643820











            • Thanks so much, everyone for your assistance. In the morning I was on a panic and very shocked because the event happened so fast and we genuinely didn't know. But going forward the best advice we received is to appeal. So that's the route that we're taking
              – Jay
              Mar 31 at 15:12










            • @Jay If you get the chance to update this site with the outcome, that would be helpful to other users.
              – user16259
              Mar 31 at 15:23










            • Yes will definitely do. We are still trying to ask around what's the best way to write a convincing motivational letter @user16259 because we genuinely didn't know. As I mentioned that he always gets 90 days to visit since we were far from the 90 days we were a bit relaxed in checking the Visa date. if there's anyone who knows what's the best way to write a winning motivation we would really appreciate that. We're still in shock but we're trying to remain calm and find the best possible solutions.
              – Jay
              Mar 31 at 15:36

















            • Thanks so much, everyone for your assistance. In the morning I was on a panic and very shocked because the event happened so fast and we genuinely didn't know. But going forward the best advice we received is to appeal. So that's the route that we're taking
              – Jay
              Mar 31 at 15:12










            • @Jay If you get the chance to update this site with the outcome, that would be helpful to other users.
              – user16259
              Mar 31 at 15:23










            • Yes will definitely do. We are still trying to ask around what's the best way to write a convincing motivational letter @user16259 because we genuinely didn't know. As I mentioned that he always gets 90 days to visit since we were far from the 90 days we were a bit relaxed in checking the Visa date. if there's anyone who knows what's the best way to write a winning motivation we would really appreciate that. We're still in shock but we're trying to remain calm and find the best possible solutions.
              – Jay
              Mar 31 at 15:36
















            Thanks so much, everyone for your assistance. In the morning I was on a panic and very shocked because the event happened so fast and we genuinely didn't know. But going forward the best advice we received is to appeal. So that's the route that we're taking
            – Jay
            Mar 31 at 15:12




            Thanks so much, everyone for your assistance. In the morning I was on a panic and very shocked because the event happened so fast and we genuinely didn't know. But going forward the best advice we received is to appeal. So that's the route that we're taking
            – Jay
            Mar 31 at 15:12












            @Jay If you get the chance to update this site with the outcome, that would be helpful to other users.
            – user16259
            Mar 31 at 15:23




            @Jay If you get the chance to update this site with the outcome, that would be helpful to other users.
            – user16259
            Mar 31 at 15:23












            Yes will definitely do. We are still trying to ask around what's the best way to write a convincing motivational letter @user16259 because we genuinely didn't know. As I mentioned that he always gets 90 days to visit since we were far from the 90 days we were a bit relaxed in checking the Visa date. if there's anyone who knows what's the best way to write a winning motivation we would really appreciate that. We're still in shock but we're trying to remain calm and find the best possible solutions.
            – Jay
            Mar 31 at 15:36





            Yes will definitely do. We are still trying to ask around what's the best way to write a convincing motivational letter @user16259 because we genuinely didn't know. As I mentioned that he always gets 90 days to visit since we were far from the 90 days we were a bit relaxed in checking the Visa date. if there's anyone who knows what's the best way to write a winning motivation we would really appreciate that. We're still in shock but we're trying to remain calm and find the best possible solutions.
            – Jay
            Mar 31 at 15:36


















             

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