How to cancel an ADO online reservation?



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I reserved a bus ticket from Oaxaca to CDMX using the ADO app. I selected "pay at box office" as the payment option.



However, I quickly realized that I made the reservation for the wrong day. Since I haven't given them my credit card info yet, I'm wondering if I have to cancel my reservation, or can I just not show up, and they will give my seat to someone else without penalizing me in any way?







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  • Are you able to answer your own question? Add your experience, ping me, and I'll upvote.
    – Giorgio
    Aug 13 at 20:45






  • 1




    Yes, the question has been answered.
    – PeaBrane
    Aug 14 at 3:04
















up vote
2
down vote

favorite












I reserved a bus ticket from Oaxaca to CDMX using the ADO app. I selected "pay at box office" as the payment option.



However, I quickly realized that I made the reservation for the wrong day. Since I haven't given them my credit card info yet, I'm wondering if I have to cancel my reservation, or can I just not show up, and they will give my seat to someone else without penalizing me in any way?







share|improve this question






















  • Are you able to answer your own question? Add your experience, ping me, and I'll upvote.
    – Giorgio
    Aug 13 at 20:45






  • 1




    Yes, the question has been answered.
    – PeaBrane
    Aug 14 at 3:04












up vote
2
down vote

favorite









up vote
2
down vote

favorite











I reserved a bus ticket from Oaxaca to CDMX using the ADO app. I selected "pay at box office" as the payment option.



However, I quickly realized that I made the reservation for the wrong day. Since I haven't given them my credit card info yet, I'm wondering if I have to cancel my reservation, or can I just not show up, and they will give my seat to someone else without penalizing me in any way?







share|improve this question














I reserved a bus ticket from Oaxaca to CDMX using the ADO app. I selected "pay at box office" as the payment option.



However, I quickly realized that I made the reservation for the wrong day. Since I haven't given them my credit card info yet, I'm wondering if I have to cancel my reservation, or can I just not show up, and they will give my seat to someone else without penalizing me in any way?









share|improve this question













share|improve this question




share|improve this question








edited Jul 4 at 7:58









dda

14.3k32951




14.3k32951










asked Mar 31 at 22:07









PeaBrane

666




666











  • Are you able to answer your own question? Add your experience, ping me, and I'll upvote.
    – Giorgio
    Aug 13 at 20:45






  • 1




    Yes, the question has been answered.
    – PeaBrane
    Aug 14 at 3:04
















  • Are you able to answer your own question? Add your experience, ping me, and I'll upvote.
    – Giorgio
    Aug 13 at 20:45






  • 1




    Yes, the question has been answered.
    – PeaBrane
    Aug 14 at 3:04















Are you able to answer your own question? Add your experience, ping me, and I'll upvote.
– Giorgio
Aug 13 at 20:45




Are you able to answer your own question? Add your experience, ping me, and I'll upvote.
– Giorgio
Aug 13 at 20:45




1




1




Yes, the question has been answered.
– PeaBrane
Aug 14 at 3:04




Yes, the question has been answered.
– PeaBrane
Aug 14 at 3:04










1 Answer
1






active

oldest

votes

















up vote
3
down vote



accepted










In the end, I called the box office and they canceled my reservation for free.



Later, I found out that I could simply not show up, and the reservation would be automatically cancelled without any penalty. But I think it's best to call them to cancel your reservation so that another person would be able reserve your seat.






share|improve this answer




















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    1 Answer
    1






    active

    oldest

    votes








    1 Answer
    1






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes








    up vote
    3
    down vote



    accepted










    In the end, I called the box office and they canceled my reservation for free.



    Later, I found out that I could simply not show up, and the reservation would be automatically cancelled without any penalty. But I think it's best to call them to cancel your reservation so that another person would be able reserve your seat.






    share|improve this answer
























      up vote
      3
      down vote



      accepted










      In the end, I called the box office and they canceled my reservation for free.



      Later, I found out that I could simply not show up, and the reservation would be automatically cancelled without any penalty. But I think it's best to call them to cancel your reservation so that another person would be able reserve your seat.






      share|improve this answer






















        up vote
        3
        down vote



        accepted







        up vote
        3
        down vote



        accepted






        In the end, I called the box office and they canceled my reservation for free.



        Later, I found out that I could simply not show up, and the reservation would be automatically cancelled without any penalty. But I think it's best to call them to cancel your reservation so that another person would be able reserve your seat.






        share|improve this answer












        In the end, I called the box office and they canceled my reservation for free.



        Later, I found out that I could simply not show up, and the reservation would be automatically cancelled without any penalty. But I think it's best to call them to cancel your reservation so that another person would be able reserve your seat.







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Aug 14 at 3:04









        PeaBrane

        666




        666



























             

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