How to activate mobile phone in Chile?



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I have been told that recently Chile decided to block the IMEI of all phones not officially sold in the Chilean market. As a foreigner who bought a prepaid SIM card, it's quite frustrating!



My phone is compatible but the network won't let me in.



How can I activate my phone / add it to the whitelist?










share|improve this question























  • don't know if this is the place you'll get the right answer but an IMEI block simply means you cannot use that phone in that network/country.
    – Newton
    Nov 7 '17 at 21:23










  • Not in chile, you may be able to register your IMEI here but it's a bit opaque.
    – Guillaume
    Nov 7 '17 at 21:45










  • That's why I said this might not be the right place. In the US the service provider usually takes your IMEI and binds the SIM card to it. Maybe contacting a local service provider would be your best option.
    – Newton
    Nov 7 '17 at 21:47
















up vote
2
down vote

favorite












I have been told that recently Chile decided to block the IMEI of all phones not officially sold in the Chilean market. As a foreigner who bought a prepaid SIM card, it's quite frustrating!



My phone is compatible but the network won't let me in.



How can I activate my phone / add it to the whitelist?










share|improve this question























  • don't know if this is the place you'll get the right answer but an IMEI block simply means you cannot use that phone in that network/country.
    – Newton
    Nov 7 '17 at 21:23










  • Not in chile, you may be able to register your IMEI here but it's a bit opaque.
    – Guillaume
    Nov 7 '17 at 21:45










  • That's why I said this might not be the right place. In the US the service provider usually takes your IMEI and binds the SIM card to it. Maybe contacting a local service provider would be your best option.
    – Newton
    Nov 7 '17 at 21:47












up vote
2
down vote

favorite









up vote
2
down vote

favorite











I have been told that recently Chile decided to block the IMEI of all phones not officially sold in the Chilean market. As a foreigner who bought a prepaid SIM card, it's quite frustrating!



My phone is compatible but the network won't let me in.



How can I activate my phone / add it to the whitelist?










share|improve this question















I have been told that recently Chile decided to block the IMEI of all phones not officially sold in the Chilean market. As a foreigner who bought a prepaid SIM card, it's quite frustrating!



My phone is compatible but the network won't let me in.



How can I activate my phone / add it to the whitelist?







cellphones chile gsm-mobile






share|improve this question















share|improve this question













share|improve this question




share|improve this question








edited Nov 8 '17 at 11:45







user67108

















asked Nov 7 '17 at 20:26









Guillaume

1133




1133











  • don't know if this is the place you'll get the right answer but an IMEI block simply means you cannot use that phone in that network/country.
    – Newton
    Nov 7 '17 at 21:23










  • Not in chile, you may be able to register your IMEI here but it's a bit opaque.
    – Guillaume
    Nov 7 '17 at 21:45










  • That's why I said this might not be the right place. In the US the service provider usually takes your IMEI and binds the SIM card to it. Maybe contacting a local service provider would be your best option.
    – Newton
    Nov 7 '17 at 21:47
















  • don't know if this is the place you'll get the right answer but an IMEI block simply means you cannot use that phone in that network/country.
    – Newton
    Nov 7 '17 at 21:23










  • Not in chile, you may be able to register your IMEI here but it's a bit opaque.
    – Guillaume
    Nov 7 '17 at 21:45










  • That's why I said this might not be the right place. In the US the service provider usually takes your IMEI and binds the SIM card to it. Maybe contacting a local service provider would be your best option.
    – Newton
    Nov 7 '17 at 21:47















don't know if this is the place you'll get the right answer but an IMEI block simply means you cannot use that phone in that network/country.
– Newton
Nov 7 '17 at 21:23




don't know if this is the place you'll get the right answer but an IMEI block simply means you cannot use that phone in that network/country.
– Newton
Nov 7 '17 at 21:23












Not in chile, you may be able to register your IMEI here but it's a bit opaque.
– Guillaume
Nov 7 '17 at 21:45




Not in chile, you may be able to register your IMEI here but it's a bit opaque.
– Guillaume
Nov 7 '17 at 21:45












That's why I said this might not be the right place. In the US the service provider usually takes your IMEI and binds the SIM card to it. Maybe contacting a local service provider would be your best option.
– Newton
Nov 7 '17 at 21:47




That's why I said this might not be the right place. In the US the service provider usually takes your IMEI and binds the SIM card to it. Maybe contacting a local service provider would be your best option.
– Newton
Nov 7 '17 at 21:47










1 Answer
1






active

oldest

votes

















up vote
1
down vote



accepted










You must to check if your device is compatible with the chilean bands. In this website you could check if your phone is compatible with most of the chilean telcos, but essentially it should be compatible with:



  • 2G: 850, 900 and 1900 MHz

  • 3G: 850, 900, 1700/2100 and 1900 MHz

  • 4G: 700, 1700/2100 and 2600 MHz

Then you must to contact one of the certification companies that will register your IMEI for free.

Some points to note:



  • If you are only considering to use roaming or WiFi, this registration is not needed. This is only required if you plan to get a Chilean SIM card and use GSM services (mobile internet) or make phone calls.

  • You can register it for free, but is only one device per year. After that, fees may apply according each company.

  • It looks this process could take up 72 hours (24 hours in the best cases) to enable your device in the network, so consider the hassle if you are doing a short trip.

  • This process doesn't ensure that your device is going to receive alerts from the chilean emergency communication system (SAE).





share|improve this answer




















  • Thanks ! I tried Telefónica Móviles with no luck, DEKRA is a better choice ;)
    – Guillaume
    Nov 17 '17 at 23:22










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1 Answer
1






active

oldest

votes








1 Answer
1






active

oldest

votes









active

oldest

votes






active

oldest

votes








up vote
1
down vote



accepted










You must to check if your device is compatible with the chilean bands. In this website you could check if your phone is compatible with most of the chilean telcos, but essentially it should be compatible with:



  • 2G: 850, 900 and 1900 MHz

  • 3G: 850, 900, 1700/2100 and 1900 MHz

  • 4G: 700, 1700/2100 and 2600 MHz

Then you must to contact one of the certification companies that will register your IMEI for free.

Some points to note:



  • If you are only considering to use roaming or WiFi, this registration is not needed. This is only required if you plan to get a Chilean SIM card and use GSM services (mobile internet) or make phone calls.

  • You can register it for free, but is only one device per year. After that, fees may apply according each company.

  • It looks this process could take up 72 hours (24 hours in the best cases) to enable your device in the network, so consider the hassle if you are doing a short trip.

  • This process doesn't ensure that your device is going to receive alerts from the chilean emergency communication system (SAE).





share|improve this answer




















  • Thanks ! I tried Telefónica Móviles with no luck, DEKRA is a better choice ;)
    – Guillaume
    Nov 17 '17 at 23:22














up vote
1
down vote



accepted










You must to check if your device is compatible with the chilean bands. In this website you could check if your phone is compatible with most of the chilean telcos, but essentially it should be compatible with:



  • 2G: 850, 900 and 1900 MHz

  • 3G: 850, 900, 1700/2100 and 1900 MHz

  • 4G: 700, 1700/2100 and 2600 MHz

Then you must to contact one of the certification companies that will register your IMEI for free.

Some points to note:



  • If you are only considering to use roaming or WiFi, this registration is not needed. This is only required if you plan to get a Chilean SIM card and use GSM services (mobile internet) or make phone calls.

  • You can register it for free, but is only one device per year. After that, fees may apply according each company.

  • It looks this process could take up 72 hours (24 hours in the best cases) to enable your device in the network, so consider the hassle if you are doing a short trip.

  • This process doesn't ensure that your device is going to receive alerts from the chilean emergency communication system (SAE).





share|improve this answer




















  • Thanks ! I tried Telefónica Móviles with no luck, DEKRA is a better choice ;)
    – Guillaume
    Nov 17 '17 at 23:22












up vote
1
down vote



accepted







up vote
1
down vote



accepted






You must to check if your device is compatible with the chilean bands. In this website you could check if your phone is compatible with most of the chilean telcos, but essentially it should be compatible with:



  • 2G: 850, 900 and 1900 MHz

  • 3G: 850, 900, 1700/2100 and 1900 MHz

  • 4G: 700, 1700/2100 and 2600 MHz

Then you must to contact one of the certification companies that will register your IMEI for free.

Some points to note:



  • If you are only considering to use roaming or WiFi, this registration is not needed. This is only required if you plan to get a Chilean SIM card and use GSM services (mobile internet) or make phone calls.

  • You can register it for free, but is only one device per year. After that, fees may apply according each company.

  • It looks this process could take up 72 hours (24 hours in the best cases) to enable your device in the network, so consider the hassle if you are doing a short trip.

  • This process doesn't ensure that your device is going to receive alerts from the chilean emergency communication system (SAE).





share|improve this answer












You must to check if your device is compatible with the chilean bands. In this website you could check if your phone is compatible with most of the chilean telcos, but essentially it should be compatible with:



  • 2G: 850, 900 and 1900 MHz

  • 3G: 850, 900, 1700/2100 and 1900 MHz

  • 4G: 700, 1700/2100 and 2600 MHz

Then you must to contact one of the certification companies that will register your IMEI for free.

Some points to note:



  • If you are only considering to use roaming or WiFi, this registration is not needed. This is only required if you plan to get a Chilean SIM card and use GSM services (mobile internet) or make phone calls.

  • You can register it for free, but is only one device per year. After that, fees may apply according each company.

  • It looks this process could take up 72 hours (24 hours in the best cases) to enable your device in the network, so consider the hassle if you are doing a short trip.

  • This process doesn't ensure that your device is going to receive alerts from the chilean emergency communication system (SAE).






share|improve this answer












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answered Nov 8 '17 at 13:34









Alter Lagos

20127




20127











  • Thanks ! I tried Telefónica Móviles with no luck, DEKRA is a better choice ;)
    – Guillaume
    Nov 17 '17 at 23:22
















  • Thanks ! I tried Telefónica Móviles with no luck, DEKRA is a better choice ;)
    – Guillaume
    Nov 17 '17 at 23:22















Thanks ! I tried Telefónica Móviles with no luck, DEKRA is a better choice ;)
– Guillaume
Nov 17 '17 at 23:22




Thanks ! I tried Telefónica Móviles with no luck, DEKRA is a better choice ;)
– Guillaume
Nov 17 '17 at 23:22

















 

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