not able to login to visual studio 2017 after trial period

not able to login to visual studio 2017 after trial period



once the trial period is over in visual studio 2017 then it asks to sign in. When i try to sign in then it gives following error, please check the screenshotenter image description here



I could not figure out if it is a problem with visual studio or some settings on my PC. I am new to using visual studio and I can't figure out what is the cause.
I also checked microsoft visual studio community forums, few users have got this issue but I could not figure out the solution.
Here is the link to this problem from community forums
https://developercommunity.visualstudio.com/content/problem/196689/cant-sign-in-after-trial-period-expires-blank-sign.html



anyone could help me with this issue or can suggest some log files where I can get more information related to this problem




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