Surname too long for airline ticket



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I've already seen Name too long for e-ticket. Should I be worried?. But that question is focused on the middle name which isn't that important. This is about the surname. I also left a comment on the accepted answer but received no reply.



The name I'm asking for is:



Given name is 4 characters. Surname is: 9 (space) 22 characters



Currently all airlines are refusing to allow my friend to purchase a ticket. What can they do about it?







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  • I believe you can short the last name, the best option is to ask to the air company. Here you can see some also -> travel.stackexchange.com/questions/108929/…
    – Marcel P.
    Mar 19 at 17:52










  • Possible duplicate of Name too long for e-ticket. Should I be worried?
    – Marcel P.
    Mar 19 at 17:53






  • 2




    @MarcelP I already linked to that question. That question has a focus on middleName. This is about surname which is far more important.
    – Honey
    Mar 19 at 18:01











  • Can you describe the reason given by the airlines for the refusal to sell a ticket? If the reason is "your surname is too long," do they give a maximum length they will accept? Is your friend's complete name displayed on the identification document your friend plans to use to fly on this trip?
    – phoog
    Mar 19 at 18:07










  • @phoog "Is your friend's complete name displayed on the identification document your friend plans to use to fly on this trip?". Supposedly. But let me make sure.
    – Honey
    Mar 19 at 18:28
















up vote
2
down vote

favorite












I've already seen Name too long for e-ticket. Should I be worried?. But that question is focused on the middle name which isn't that important. This is about the surname. I also left a comment on the accepted answer but received no reply.



The name I'm asking for is:



Given name is 4 characters. Surname is: 9 (space) 22 characters



Currently all airlines are refusing to allow my friend to purchase a ticket. What can they do about it?







share|improve this question






















  • I believe you can short the last name, the best option is to ask to the air company. Here you can see some also -> travel.stackexchange.com/questions/108929/…
    – Marcel P.
    Mar 19 at 17:52










  • Possible duplicate of Name too long for e-ticket. Should I be worried?
    – Marcel P.
    Mar 19 at 17:53






  • 2




    @MarcelP I already linked to that question. That question has a focus on middleName. This is about surname which is far more important.
    – Honey
    Mar 19 at 18:01











  • Can you describe the reason given by the airlines for the refusal to sell a ticket? If the reason is "your surname is too long," do they give a maximum length they will accept? Is your friend's complete name displayed on the identification document your friend plans to use to fly on this trip?
    – phoog
    Mar 19 at 18:07










  • @phoog "Is your friend's complete name displayed on the identification document your friend plans to use to fly on this trip?". Supposedly. But let me make sure.
    – Honey
    Mar 19 at 18:28












up vote
2
down vote

favorite









up vote
2
down vote

favorite











I've already seen Name too long for e-ticket. Should I be worried?. But that question is focused on the middle name which isn't that important. This is about the surname. I also left a comment on the accepted answer but received no reply.



The name I'm asking for is:



Given name is 4 characters. Surname is: 9 (space) 22 characters



Currently all airlines are refusing to allow my friend to purchase a ticket. What can they do about it?







share|improve this question














I've already seen Name too long for e-ticket. Should I be worried?. But that question is focused on the middle name which isn't that important. This is about the surname. I also left a comment on the accepted answer but received no reply.



The name I'm asking for is:



Given name is 4 characters. Surname is: 9 (space) 22 characters



Currently all airlines are refusing to allow my friend to purchase a ticket. What can they do about it?









share|improve this question













share|improve this question




share|improve this question








edited Mar 20 at 13:27









dda

14.2k32951




14.2k32951










asked Mar 19 at 17:46









Honey

1517




1517











  • I believe you can short the last name, the best option is to ask to the air company. Here you can see some also -> travel.stackexchange.com/questions/108929/…
    – Marcel P.
    Mar 19 at 17:52










  • Possible duplicate of Name too long for e-ticket. Should I be worried?
    – Marcel P.
    Mar 19 at 17:53






  • 2




    @MarcelP I already linked to that question. That question has a focus on middleName. This is about surname which is far more important.
    – Honey
    Mar 19 at 18:01











  • Can you describe the reason given by the airlines for the refusal to sell a ticket? If the reason is "your surname is too long," do they give a maximum length they will accept? Is your friend's complete name displayed on the identification document your friend plans to use to fly on this trip?
    – phoog
    Mar 19 at 18:07










  • @phoog "Is your friend's complete name displayed on the identification document your friend plans to use to fly on this trip?". Supposedly. But let me make sure.
    – Honey
    Mar 19 at 18:28
















  • I believe you can short the last name, the best option is to ask to the air company. Here you can see some also -> travel.stackexchange.com/questions/108929/…
    – Marcel P.
    Mar 19 at 17:52










  • Possible duplicate of Name too long for e-ticket. Should I be worried?
    – Marcel P.
    Mar 19 at 17:53






  • 2




    @MarcelP I already linked to that question. That question has a focus on middleName. This is about surname which is far more important.
    – Honey
    Mar 19 at 18:01











  • Can you describe the reason given by the airlines for the refusal to sell a ticket? If the reason is "your surname is too long," do they give a maximum length they will accept? Is your friend's complete name displayed on the identification document your friend plans to use to fly on this trip?
    – phoog
    Mar 19 at 18:07










  • @phoog "Is your friend's complete name displayed on the identification document your friend plans to use to fly on this trip?". Supposedly. But let me make sure.
    – Honey
    Mar 19 at 18:28















I believe you can short the last name, the best option is to ask to the air company. Here you can see some also -> travel.stackexchange.com/questions/108929/…
– Marcel P.
Mar 19 at 17:52




I believe you can short the last name, the best option is to ask to the air company. Here you can see some also -> travel.stackexchange.com/questions/108929/…
– Marcel P.
Mar 19 at 17:52












Possible duplicate of Name too long for e-ticket. Should I be worried?
– Marcel P.
Mar 19 at 17:53




Possible duplicate of Name too long for e-ticket. Should I be worried?
– Marcel P.
Mar 19 at 17:53




2




2




@MarcelP I already linked to that question. That question has a focus on middleName. This is about surname which is far more important.
– Honey
Mar 19 at 18:01





@MarcelP I already linked to that question. That question has a focus on middleName. This is about surname which is far more important.
– Honey
Mar 19 at 18:01













Can you describe the reason given by the airlines for the refusal to sell a ticket? If the reason is "your surname is too long," do they give a maximum length they will accept? Is your friend's complete name displayed on the identification document your friend plans to use to fly on this trip?
– phoog
Mar 19 at 18:07




Can you describe the reason given by the airlines for the refusal to sell a ticket? If the reason is "your surname is too long," do they give a maximum length they will accept? Is your friend's complete name displayed on the identification document your friend plans to use to fly on this trip?
– phoog
Mar 19 at 18:07












@phoog "Is your friend's complete name displayed on the identification document your friend plans to use to fly on this trip?". Supposedly. But let me make sure.
– Honey
Mar 19 at 18:28




@phoog "Is your friend's complete name displayed on the identification document your friend plans to use to fly on this trip?". Supposedly. But let me make sure.
– Honey
Mar 19 at 18:28










1 Answer
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up vote
4
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accepted










My friend told that she was trying to buy through third party websites. Through them she wasn't able to purchase the ticket. They were canceling the ticket...



Once she directly reached out to an airline, she got the matter resolved. They bought the ticket with the first 9 characters of the last name, but QatarAirways employee said we'll enter into the system the remaining (22) characters ourselves.



FWIW she got her ticket through Qatar Airlines...






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    1 Answer
    1






    active

    oldest

    votes








    1 Answer
    1






    active

    oldest

    votes









    active

    oldest

    votes






    active

    oldest

    votes








    up vote
    4
    down vote



    accepted










    My friend told that she was trying to buy through third party websites. Through them she wasn't able to purchase the ticket. They were canceling the ticket...



    Once she directly reached out to an airline, she got the matter resolved. They bought the ticket with the first 9 characters of the last name, but QatarAirways employee said we'll enter into the system the remaining (22) characters ourselves.



    FWIW she got her ticket through Qatar Airlines...






    share|improve this answer
























      up vote
      4
      down vote



      accepted










      My friend told that she was trying to buy through third party websites. Through them she wasn't able to purchase the ticket. They were canceling the ticket...



      Once she directly reached out to an airline, she got the matter resolved. They bought the ticket with the first 9 characters of the last name, but QatarAirways employee said we'll enter into the system the remaining (22) characters ourselves.



      FWIW she got her ticket through Qatar Airlines...






      share|improve this answer






















        up vote
        4
        down vote



        accepted







        up vote
        4
        down vote



        accepted






        My friend told that she was trying to buy through third party websites. Through them she wasn't able to purchase the ticket. They were canceling the ticket...



        Once she directly reached out to an airline, she got the matter resolved. They bought the ticket with the first 9 characters of the last name, but QatarAirways employee said we'll enter into the system the remaining (22) characters ourselves.



        FWIW she got her ticket through Qatar Airlines...






        share|improve this answer












        My friend told that she was trying to buy through third party websites. Through them she wasn't able to purchase the ticket. They were canceling the ticket...



        Once she directly reached out to an airline, she got the matter resolved. They bought the ticket with the first 9 characters of the last name, but QatarAirways employee said we'll enter into the system the remaining (22) characters ourselves.



        FWIW she got her ticket through Qatar Airlines...







        share|improve this answer












        share|improve this answer



        share|improve this answer










        answered Mar 19 at 19:23









        Honey

        1517




        1517



























             

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