How can I verify my AirAsia booking made via an online travel agent on the AirAsia website?
I booked a flight from China to Thailand using an online travel agent and have the air reservation number, E-Ticket number, and Airline Confirmation Number.
I want to verify this on AirAsia's website but according to their help page on this topic I have to log in to my existing AirAsia account or create one with the email address I used to book the ticket. This seems to rely on me having booked the flight directly with AirAsia.
Am I missing something or can I not verify this flight directly with AirAsia and only with the online travel agent?
air-travel online-resources bookings travel-agents airasia
asked Feb 27 '17 at 22:27
hippietrail
45.7k41209526
|
show 4 more comments
I booked a flight from China to Thailand using an online travel agent and have the air reservation number, E-Ticket number, and Airline Confirmation Number.
I want to verify this on AirAsia's website but according to their help page on this topic I have to log in to my existing AirAsia account or create one with the email address I used to book the ticket. This seems to rely on me having booked the flight directly with AirAsia.
Am I missing something or can I not verify this flight directly with AirAsia and only with the online travel agent?
air-travel online-resources bookings travel-agents airasia
asked Feb 27 '17 at 22:27
hippietrail
45.7k41209526
Does the online travel agent have you email address?
– pnuts
Feb 27 '17 at 23:12
Yes it does but it's not a full-fledged agent.
– hippietrail
Feb 27 '17 at 23:29
Have you tried with creating an AirAsia account (with the same email as given to the "rent-a-ticket" agent)?
– pnuts
Feb 27 '17 at 23:32
That's what AirAsia says to do: _ If you are not an AirAsia BIG member: Use the same email you entered when you made your booking to register here as an AirAsia BIG member. Upon successful registration, follow steps “1-6” above._
– Giorgio
Feb 28 '17 at 2:53
1
@hippietrail Contact the 24/7 chat service here, marking "AK" in "flight carrier code". I would, but obviously don't know your booking number airasia.com/my/en/live-chat.page
– Crazydre
Apr 1 '17 at 18:36
|
show 4 more comments
I booked a flight from China to Thailand using an online travel agent and have the air reservation number, E-Ticket number, and Airline Confirmation Number.
I want to verify this on AirAsia's website but according to their help page on this topic I have to log in to my existing AirAsia account or create one with the email address I used to book the ticket. This seems to rely on me having booked the flight directly with AirAsia.
Am I missing something or can I not verify this flight directly with AirAsia and only with the online travel agent?
air-travel online-resources bookings travel-agents airasia
asked Feb 27 '17 at 22:27
hippietrail
45.7k41209526
I booked a flight from China to Thailand using an online travel agent and have the air reservation number, E-Ticket number, and Airline Confirmation Number.
I want to verify this on AirAsia's website but according to their help page on this topic I have to log in to my existing AirAsia account or create one with the email address I used to book the ticket. This seems to rely on me having booked the flight directly with AirAsia.
Am I missing something or can I not verify this flight directly with AirAsia and only with the online travel agent?
air-travel online-resources bookings travel-agents airasia
air-travel online-resources bookings travel-agents airasia
asked Feb 27 '17 at 22:27
hippietrail
45.7k41209526
asked Feb 27 '17 at 22:27
hippietrail
45.7k41209526
edited Feb 27 '17 at 22:38
asked Feb 27 '17 at 22:27
hippietrail
45.7k41209526
asked Feb 27 '17 at 22:27
hippietrail
45.7k41209526
asked Feb 27 '17 at 22:27
hippietrail
45.7k41209526
45.7k41209526
Does the online travel agent have you email address?
– pnuts
Feb 27 '17 at 23:12
Yes it does but it's not a full-fledged agent.
– hippietrail
Feb 27 '17 at 23:29
Have you tried with creating an AirAsia account (with the same email as given to the "rent-a-ticket" agent)?
– pnuts
Feb 27 '17 at 23:32
That's what AirAsia says to do: _ If you are not an AirAsia BIG member: Use the same email you entered when you made your booking to register here as an AirAsia BIG member. Upon successful registration, follow steps “1-6” above._
– Giorgio
Feb 28 '17 at 2:53
1
@hippietrail Contact the 24/7 chat service here, marking "AK" in "flight carrier code". I would, but obviously don't know your booking number airasia.com/my/en/live-chat.page
– Crazydre
Apr 1 '17 at 18:36
|
show 4 more comments
Does the online travel agent have you email address?
– pnuts
Feb 27 '17 at 23:12
Yes it does but it's not a full-fledged agent.
– hippietrail
Feb 27 '17 at 23:29
Have you tried with creating an AirAsia account (with the same email as given to the "rent-a-ticket" agent)?
– pnuts
Feb 27 '17 at 23:32
That's what AirAsia says to do: _ If you are not an AirAsia BIG member: Use the same email you entered when you made your booking to register here as an AirAsia BIG member. Upon successful registration, follow steps “1-6” above._
– Giorgio
Feb 28 '17 at 2:53
1
@hippietrail Contact the 24/7 chat service here, marking "AK" in "flight carrier code". I would, but obviously don't know your booking number airasia.com/my/en/live-chat.page
– Crazydre
Apr 1 '17 at 18:36
Does the online travel agent have you email address?
– pnuts
Feb 27 '17 at 23:12
Does the online travel agent have you email address?
– pnuts
Feb 27 '17 at 23:12
Yes it does but it's not a full-fledged agent.
– hippietrail
Feb 27 '17 at 23:29
Yes it does but it's not a full-fledged agent.
– hippietrail
Feb 27 '17 at 23:29
Have you tried with creating an AirAsia account (with the same email as given to the "rent-a-ticket" agent)?
– pnuts
Feb 27 '17 at 23:32
Have you tried with creating an AirAsia account (with the same email as given to the "rent-a-ticket" agent)?
– pnuts
Feb 27 '17 at 23:32
That's what AirAsia says to do: _ If you are not an AirAsia BIG member: Use the same email you entered when you made your booking to register here as an AirAsia BIG member. Upon successful registration, follow steps “1-6” above._
– Giorgio
Feb 28 '17 at 2:53
That's what AirAsia says to do: _ If you are not an AirAsia BIG member: Use the same email you entered when you made your booking to register here as an AirAsia BIG member. Upon successful registration, follow steps “1-6” above._
– Giorgio
Feb 28 '17 at 2:53
1
1
@hippietrail Contact the 24/7 chat service here, marking "AK" in "flight carrier code". I would, but obviously don't know your booking number airasia.com/my/en/live-chat.page
– Crazydre
Apr 1 '17 at 18:36
@hippietrail Contact the 24/7 chat service here, marking "AK" in "flight carrier code". I would, but obviously don't know your booking number airasia.com/my/en/live-chat.page
– Crazydre
Apr 1 '17 at 18:36
|
show 4 more comments
1 Answer
1
active
oldest
votes
I just called the Indian AirAsia call centre, who said that the website "should" recognise your E-mail address even if you didn't book directly through them. However, even if it doesn't, they said you can call them and tell them your e-ticket number, and they'd add it into their system.
It should be noted that this call centre, the only one open 24/7, is specialised in flights with a D7 flight code.
So, please let us know your exact flight number, so I can contact the proper department tomorrow. Air Asia has several subdivisions, so it might make a difference.
answered Mar 26 '17 at 15:25
Crazydre
52.4k1196230
add a comment |
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I just called the Indian AirAsia call centre, who said that the website "should" recognise your E-mail address even if you didn't book directly through them. However, even if it doesn't, they said you can call them and tell them your e-ticket number, and they'd add it into their system.
It should be noted that this call centre, the only one open 24/7, is specialised in flights with a D7 flight code.
So, please let us know your exact flight number, so I can contact the proper department tomorrow. Air Asia has several subdivisions, so it might make a difference.
answered Mar 26 '17 at 15:25
Crazydre
52.4k1196230
add a comment |
I just called the Indian AirAsia call centre, who said that the website "should" recognise your E-mail address even if you didn't book directly through them. However, even if it doesn't, they said you can call them and tell them your e-ticket number, and they'd add it into their system.
It should be noted that this call centre, the only one open 24/7, is specialised in flights with a D7 flight code.
So, please let us know your exact flight number, so I can contact the proper department tomorrow. Air Asia has several subdivisions, so it might make a difference.
answered Mar 26 '17 at 15:25
Crazydre
52.4k1196230
add a comment |
I just called the Indian AirAsia call centre, who said that the website "should" recognise your E-mail address even if you didn't book directly through them. However, even if it doesn't, they said you can call them and tell them your e-ticket number, and they'd add it into their system.
It should be noted that this call centre, the only one open 24/7, is specialised in flights with a D7 flight code.
So, please let us know your exact flight number, so I can contact the proper department tomorrow. Air Asia has several subdivisions, so it might make a difference.
answered Mar 26 '17 at 15:25
Crazydre
52.4k1196230
I just called the Indian AirAsia call centre, who said that the website "should" recognise your E-mail address even if you didn't book directly through them. However, even if it doesn't, they said you can call them and tell them your e-ticket number, and they'd add it into their system.
It should be noted that this call centre, the only one open 24/7, is specialised in flights with a D7 flight code.
So, please let us know your exact flight number, so I can contact the proper department tomorrow. Air Asia has several subdivisions, so it might make a difference.
answered Mar 26 '17 at 15:25
Crazydre
52.4k1196230
edited Jan 25 '18 at 4:26
answered Mar 26 '17 at 15:25
Crazydre
52.4k1196230
answered Mar 26 '17 at 15:25
Crazydre
52.4k1196230
answered Mar 26 '17 at 15:25
Crazydre
52.4k1196230
52.4k1196230
add a comment |
add a comment |
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Does the online travel agent have you email address?
– pnuts
Feb 27 '17 at 23:12
Yes it does but it's not a full-fledged agent.
– hippietrail
Feb 27 '17 at 23:29
Have you tried with creating an AirAsia account (with the same email as given to the "rent-a-ticket" agent)?
– pnuts
Feb 27 '17 at 23:32
That's what AirAsia says to do: _ If you are not an AirAsia BIG member: Use the same email you entered when you made your booking to register here as an AirAsia BIG member. Upon successful registration, follow steps “1-6” above._
– Giorgio
Feb 28 '17 at 2:53
1
@hippietrail Contact the 24/7 chat service here, marking "AK" in "flight carrier code". I would, but obviously don't know your booking number airasia.com/my/en/live-chat.page
– Crazydre
Apr 1 '17 at 18:36