Disconnected during booking process - flight gone?
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I was in the middle of booking a flight on the TAP website (the step after I put in the passenger details) when my Internet was disconnected. I tried reloading the page, but there was an error, so I tried to do the booking process again, but now the flight cannot be found anymore.
The flight's in a week, so it could be that it is fully booked, but what are the chances that my flight has been booked by another person?
I know they are using a central booking system, so I'm wondering if my "reservation" is still out there... Unfortunately the service center doesn't answer.
air-travel bookings
asked Dec 16 '17 at 17:21
moritzg
1234
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up vote
4
down vote
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I was in the middle of booking a flight on the TAP website (the step after I put in the passenger details) when my Internet was disconnected. I tried reloading the page, but there was an error, so I tried to do the booking process again, but now the flight cannot be found anymore.
The flight's in a week, so it could be that it is fully booked, but what are the chances that my flight has been booked by another person?
I know they are using a central booking system, so I'm wondering if my "reservation" is still out there... Unfortunately the service center doesn't answer.
air-travel bookings
asked Dec 16 '17 at 17:21
moritzg
1234
add a comment |Â
up vote
4
down vote
favorite
up vote
4
down vote
favorite
I was in the middle of booking a flight on the TAP website (the step after I put in the passenger details) when my Internet was disconnected. I tried reloading the page, but there was an error, so I tried to do the booking process again, but now the flight cannot be found anymore.
The flight's in a week, so it could be that it is fully booked, but what are the chances that my flight has been booked by another person?
I know they are using a central booking system, so I'm wondering if my "reservation" is still out there... Unfortunately the service center doesn't answer.
air-travel bookings
asked Dec 16 '17 at 17:21
moritzg
1234
I was in the middle of booking a flight on the TAP website (the step after I put in the passenger details) when my Internet was disconnected. I tried reloading the page, but there was an error, so I tried to do the booking process again, but now the flight cannot be found anymore.
The flight's in a week, so it could be that it is fully booked, but what are the chances that my flight has been booked by another person?
I know they are using a central booking system, so I'm wondering if my "reservation" is still out there... Unfortunately the service center doesn't answer.
air-travel bookings
air-travel bookings
asked Dec 16 '17 at 17:21
moritzg
1234
asked Dec 16 '17 at 17:21
moritzg
1234
edited Dec 17 '17 at 6:04
user67108
asked Dec 16 '17 at 17:21
moritzg
1234
asked Dec 16 '17 at 17:21
moritzg
1234
asked Dec 16 '17 at 17:21
moritzg
1234
1234
add a comment |Â
add a comment |Â
2 Answers
2
active
oldest
votes
up vote
6
down vote
accepted
Don't give up hope just yet: it's possible that your previous session is still holding on to the last seat. You can't access the previous session anymore, but the hold won't last more than 30-60 minutes, so try again and you might find it again.
answered Dec 18 '17 at 8:37
jpatokal
109k17327485
1
This exact thing happened to me as well, it had locked the last seat for me, for just 10-30 mins or so. It was gone when I looked again but was back the next morning.
– Ivan McA
Dec 18 '17 at 11:52
add a comment |Â
up vote
7
down vote
Your reservation only becomes valid after the final booking step - anything entered in between would be discarded if you don't finish the payment process. So unfortunately the flight in question seems to be booked out (not surprising given that it's so close to Christmas) and you're out of luck.
answered Dec 16 '17 at 17:27
JonathanReez♦
46.6k36214458
5
Don't give up hope just yet though: it's possible that your previous session is still holding on to the last seat. The hold won't last more than 30-60 minutes, so try again and you might find it again.
– jpatokal
Dec 16 '17 at 21:15
2
@jpatokal You are correct, the flight popped up again!
– moritzg
Dec 17 '17 at 21:11
add a comment |Â
2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
6
down vote
accepted
Don't give up hope just yet: it's possible that your previous session is still holding on to the last seat. You can't access the previous session anymore, but the hold won't last more than 30-60 minutes, so try again and you might find it again.
answered Dec 18 '17 at 8:37
jpatokal
109k17327485
1
This exact thing happened to me as well, it had locked the last seat for me, for just 10-30 mins or so. It was gone when I looked again but was back the next morning.
– Ivan McA
Dec 18 '17 at 11:52
add a comment |Â
up vote
6
down vote
accepted
Don't give up hope just yet: it's possible that your previous session is still holding on to the last seat. You can't access the previous session anymore, but the hold won't last more than 30-60 minutes, so try again and you might find it again.
answered Dec 18 '17 at 8:37
jpatokal
109k17327485
1
This exact thing happened to me as well, it had locked the last seat for me, for just 10-30 mins or so. It was gone when I looked again but was back the next morning.
– Ivan McA
Dec 18 '17 at 11:52
add a comment |Â
up vote
6
down vote
accepted
up vote
6
down vote
accepted
Don't give up hope just yet: it's possible that your previous session is still holding on to the last seat. You can't access the previous session anymore, but the hold won't last more than 30-60 minutes, so try again and you might find it again.
answered Dec 18 '17 at 8:37
jpatokal
109k17327485
Don't give up hope just yet: it's possible that your previous session is still holding on to the last seat. You can't access the previous session anymore, but the hold won't last more than 30-60 minutes, so try again and you might find it again.
answered Dec 18 '17 at 8:37
jpatokal
109k17327485
answered Dec 18 '17 at 8:37
jpatokal
109k17327485
answered Dec 18 '17 at 8:37
jpatokal
109k17327485
answered Dec 18 '17 at 8:37
jpatokal
109k17327485
109k17327485
1
This exact thing happened to me as well, it had locked the last seat for me, for just 10-30 mins or so. It was gone when I looked again but was back the next morning.
– Ivan McA
Dec 18 '17 at 11:52
add a comment |Â
1
This exact thing happened to me as well, it had locked the last seat for me, for just 10-30 mins or so. It was gone when I looked again but was back the next morning.
– Ivan McA
Dec 18 '17 at 11:52
1
1
This exact thing happened to me as well, it had locked the last seat for me, for just 10-30 mins or so. It was gone when I looked again but was back the next morning.
– Ivan McA
Dec 18 '17 at 11:52
This exact thing happened to me as well, it had locked the last seat for me, for just 10-30 mins or so. It was gone when I looked again but was back the next morning.
– Ivan McA
Dec 18 '17 at 11:52
add a comment |Â
up vote
7
down vote
Your reservation only becomes valid after the final booking step - anything entered in between would be discarded if you don't finish the payment process. So unfortunately the flight in question seems to be booked out (not surprising given that it's so close to Christmas) and you're out of luck.
answered Dec 16 '17 at 17:27
JonathanReez♦
46.6k36214458
5
Don't give up hope just yet though: it's possible that your previous session is still holding on to the last seat. The hold won't last more than 30-60 minutes, so try again and you might find it again.
– jpatokal
Dec 16 '17 at 21:15
2
@jpatokal You are correct, the flight popped up again!
– moritzg
Dec 17 '17 at 21:11
add a comment |Â
up vote
7
down vote
Your reservation only becomes valid after the final booking step - anything entered in between would be discarded if you don't finish the payment process. So unfortunately the flight in question seems to be booked out (not surprising given that it's so close to Christmas) and you're out of luck.
answered Dec 16 '17 at 17:27
JonathanReez♦
46.6k36214458
5
Don't give up hope just yet though: it's possible that your previous session is still holding on to the last seat. The hold won't last more than 30-60 minutes, so try again and you might find it again.
– jpatokal
Dec 16 '17 at 21:15
2
@jpatokal You are correct, the flight popped up again!
– moritzg
Dec 17 '17 at 21:11
add a comment |Â
up vote
7
down vote
up vote
7
down vote
Your reservation only becomes valid after the final booking step - anything entered in between would be discarded if you don't finish the payment process. So unfortunately the flight in question seems to be booked out (not surprising given that it's so close to Christmas) and you're out of luck.
answered Dec 16 '17 at 17:27
JonathanReez♦
46.6k36214458
Your reservation only becomes valid after the final booking step - anything entered in between would be discarded if you don't finish the payment process. So unfortunately the flight in question seems to be booked out (not surprising given that it's so close to Christmas) and you're out of luck.
answered Dec 16 '17 at 17:27
JonathanReez♦
46.6k36214458
answered Dec 16 '17 at 17:27
JonathanReez♦
46.6k36214458
answered Dec 16 '17 at 17:27
JonathanReez♦
46.6k36214458
answered Dec 16 '17 at 17:27
JonathanReez♦
46.6k36214458
46.6k36214458
5
Don't give up hope just yet though: it's possible that your previous session is still holding on to the last seat. The hold won't last more than 30-60 minutes, so try again and you might find it again.
– jpatokal
Dec 16 '17 at 21:15
2
@jpatokal You are correct, the flight popped up again!
– moritzg
Dec 17 '17 at 21:11
add a comment |Â
5
Don't give up hope just yet though: it's possible that your previous session is still holding on to the last seat. The hold won't last more than 30-60 minutes, so try again and you might find it again.
– jpatokal
Dec 16 '17 at 21:15
2
@jpatokal You are correct, the flight popped up again!
– moritzg
Dec 17 '17 at 21:11
5
5
Don't give up hope just yet though: it's possible that your previous session is still holding on to the last seat. The hold won't last more than 30-60 minutes, so try again and you might find it again.
– jpatokal
Dec 16 '17 at 21:15
Don't give up hope just yet though: it's possible that your previous session is still holding on to the last seat. The hold won't last more than 30-60 minutes, so try again and you might find it again.
– jpatokal
Dec 16 '17 at 21:15
2
2
@jpatokal You are correct, the flight popped up again!
– moritzg
Dec 17 '17 at 21:11
@jpatokal You are correct, the flight popped up again!
– moritzg
Dec 17 '17 at 21:11
add a comment |Â
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