How do I book a seat reservation on ICE International, when I already have the ticket?
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I have a ticket London-Brussels-Frankfurt, booked via a travel agent from DB Vertrieb GmbH. The ticket comes with a seat reservation London-Brussels (EST 9140), but not Brussels-Frankfurt (ICE19). On Bahn.de, I choose the option "Nur Sitzplatz (kein Ticket)", then search for the relevant train, The train is listed, after I click on "Zur Reservierung" it asks for my age. After entering my age and "Aktualisieren", I'm stuck:
How do I proceed from here? I need only a one-way ticket. Usually there would be a purchase option in the column Preis für alle Reisenden, or a notification that this ticket cannot be booked. For the ICE, it's just blank.
How can I reserve a seat?
In the end, my employer's travel agent booked a seat at my request. I don't know if they did so through the website or by phone.
trains germany deutsche-bahn
asked Oct 18 '17 at 14:32
gerrit
24.8k981198
add a comment |Â
up vote
8
down vote
favorite
I have a ticket London-Brussels-Frankfurt, booked via a travel agent from DB Vertrieb GmbH. The ticket comes with a seat reservation London-Brussels (EST 9140), but not Brussels-Frankfurt (ICE19). On Bahn.de, I choose the option "Nur Sitzplatz (kein Ticket)", then search for the relevant train, The train is listed, after I click on "Zur Reservierung" it asks for my age. After entering my age and "Aktualisieren", I'm stuck:
How do I proceed from here? I need only a one-way ticket. Usually there would be a purchase option in the column Preis für alle Reisenden, or a notification that this ticket cannot be booked. For the ICE, it's just blank.
How can I reserve a seat?
In the end, my employer's travel agent booked a seat at my request. I don't know if they did so through the website or by phone.
trains germany deutsche-bahn
asked Oct 18 '17 at 14:32
gerrit
24.8k981198
1
I tried to reserve a seat for your connection right now, and to me it seems that currently there is a problem with the website, because sometimes the button to proceed with the reservation appears for me and sometimes unfortunately not. However I was not able to find a workflow which works everytime, so just some hints you maybe like to try: Disable a adblocker (or similar programs), jump between the different steps of booking back and forth or try booking using a incognito browser window. Good luck with that, because usually that should work.
– tallistroan
Oct 18 '17 at 17:29
Did you end up reserving the seat?
– JonathanReez♦
Nov 17 '17 at 17:53
@JonathanReez Yes. See edit.
– gerrit
Nov 17 '17 at 22:20
add a comment |Â
up vote
8
down vote
favorite
up vote
8
down vote
favorite
I have a ticket London-Brussels-Frankfurt, booked via a travel agent from DB Vertrieb GmbH. The ticket comes with a seat reservation London-Brussels (EST 9140), but not Brussels-Frankfurt (ICE19). On Bahn.de, I choose the option "Nur Sitzplatz (kein Ticket)", then search for the relevant train, The train is listed, after I click on "Zur Reservierung" it asks for my age. After entering my age and "Aktualisieren", I'm stuck:
How do I proceed from here? I need only a one-way ticket. Usually there would be a purchase option in the column Preis für alle Reisenden, or a notification that this ticket cannot be booked. For the ICE, it's just blank.
How can I reserve a seat?
In the end, my employer's travel agent booked a seat at my request. I don't know if they did so through the website or by phone.
trains germany deutsche-bahn
asked Oct 18 '17 at 14:32
gerrit
24.8k981198
I have a ticket London-Brussels-Frankfurt, booked via a travel agent from DB Vertrieb GmbH. The ticket comes with a seat reservation London-Brussels (EST 9140), but not Brussels-Frankfurt (ICE19). On Bahn.de, I choose the option "Nur Sitzplatz (kein Ticket)", then search for the relevant train, The train is listed, after I click on "Zur Reservierung" it asks for my age. After entering my age and "Aktualisieren", I'm stuck:
How do I proceed from here? I need only a one-way ticket. Usually there would be a purchase option in the column Preis für alle Reisenden, or a notification that this ticket cannot be booked. For the ICE, it's just blank.
How can I reserve a seat?
In the end, my employer's travel agent booked a seat at my request. I don't know if they did so through the website or by phone.
trains germany deutsche-bahn
trains germany deutsche-bahn
asked Oct 18 '17 at 14:32
gerrit
24.8k981198
asked Oct 18 '17 at 14:32
gerrit
24.8k981198
edited Nov 17 '17 at 22:20
asked Oct 18 '17 at 14:32
gerrit
24.8k981198
asked Oct 18 '17 at 14:32
gerrit
24.8k981198
asked Oct 18 '17 at 14:32
gerrit
24.8k981198
24.8k981198
1
I tried to reserve a seat for your connection right now, and to me it seems that currently there is a problem with the website, because sometimes the button to proceed with the reservation appears for me and sometimes unfortunately not. However I was not able to find a workflow which works everytime, so just some hints you maybe like to try: Disable a adblocker (or similar programs), jump between the different steps of booking back and forth or try booking using a incognito browser window. Good luck with that, because usually that should work.
– tallistroan
Oct 18 '17 at 17:29
Did you end up reserving the seat?
– JonathanReez♦
Nov 17 '17 at 17:53
@JonathanReez Yes. See edit.
– gerrit
Nov 17 '17 at 22:20
add a comment |Â
1
I tried to reserve a seat for your connection right now, and to me it seems that currently there is a problem with the website, because sometimes the button to proceed with the reservation appears for me and sometimes unfortunately not. However I was not able to find a workflow which works everytime, so just some hints you maybe like to try: Disable a adblocker (or similar programs), jump between the different steps of booking back and forth or try booking using a incognito browser window. Good luck with that, because usually that should work.
– tallistroan
Oct 18 '17 at 17:29
Did you end up reserving the seat?
– JonathanReez♦
Nov 17 '17 at 17:53
@JonathanReez Yes. See edit.
– gerrit
Nov 17 '17 at 22:20
1
1
I tried to reserve a seat for your connection right now, and to me it seems that currently there is a problem with the website, because sometimes the button to proceed with the reservation appears for me and sometimes unfortunately not. However I was not able to find a workflow which works everytime, so just some hints you maybe like to try: Disable a adblocker (or similar programs), jump between the different steps of booking back and forth or try booking using a incognito browser window. Good luck with that, because usually that should work.
– tallistroan
Oct 18 '17 at 17:29
I tried to reserve a seat for your connection right now, and to me it seems that currently there is a problem with the website, because sometimes the button to proceed with the reservation appears for me and sometimes unfortunately not. However I was not able to find a workflow which works everytime, so just some hints you maybe like to try: Disable a adblocker (or similar programs), jump between the different steps of booking back and forth or try booking using a incognito browser window. Good luck with that, because usually that should work.
– tallistroan
Oct 18 '17 at 17:29
Did you end up reserving the seat?
– JonathanReez♦
Nov 17 '17 at 17:53
Did you end up reserving the seat?
– JonathanReez♦
Nov 17 '17 at 17:53
@JonathanReez Yes. See edit.
– gerrit
Nov 17 '17 at 22:20
@JonathanReez Yes. See edit.
– gerrit
Nov 17 '17 at 22:20
add a comment |Â
1 Answer
1
active
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votes
up vote
6
down vote
The above method is correct and it seems to be working ok now. (Incidentally, there is also an English version of the site where you can book 'Seat Only' reservations if this is easier to follow). Normally the reservations are unavailable at short notice before departure, or for fully booked and sometimes multiple-operator routes where DB cannot access the seat reservation system.
You can also buy reservations-only from DB self service ticket machines at most German railway stations on the day. (I am not sure about stations in Brussels though.)
answered Dec 8 '17 at 22:15
decvalts
43627
add a comment |Â
1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
up vote
6
down vote
The above method is correct and it seems to be working ok now. (Incidentally, there is also an English version of the site where you can book 'Seat Only' reservations if this is easier to follow). Normally the reservations are unavailable at short notice before departure, or for fully booked and sometimes multiple-operator routes where DB cannot access the seat reservation system.
You can also buy reservations-only from DB self service ticket machines at most German railway stations on the day. (I am not sure about stations in Brussels though.)
answered Dec 8 '17 at 22:15
decvalts
43627
add a comment |Â
up vote
6
down vote
The above method is correct and it seems to be working ok now. (Incidentally, there is also an English version of the site where you can book 'Seat Only' reservations if this is easier to follow). Normally the reservations are unavailable at short notice before departure, or for fully booked and sometimes multiple-operator routes where DB cannot access the seat reservation system.
You can also buy reservations-only from DB self service ticket machines at most German railway stations on the day. (I am not sure about stations in Brussels though.)
answered Dec 8 '17 at 22:15
decvalts
43627
add a comment |Â
up vote
6
down vote
up vote
6
down vote
The above method is correct and it seems to be working ok now. (Incidentally, there is also an English version of the site where you can book 'Seat Only' reservations if this is easier to follow). Normally the reservations are unavailable at short notice before departure, or for fully booked and sometimes multiple-operator routes where DB cannot access the seat reservation system.
You can also buy reservations-only from DB self service ticket machines at most German railway stations on the day. (I am not sure about stations in Brussels though.)
answered Dec 8 '17 at 22:15
decvalts
43627
The above method is correct and it seems to be working ok now. (Incidentally, there is also an English version of the site where you can book 'Seat Only' reservations if this is easier to follow). Normally the reservations are unavailable at short notice before departure, or for fully booked and sometimes multiple-operator routes where DB cannot access the seat reservation system.
You can also buy reservations-only from DB self service ticket machines at most German railway stations on the day. (I am not sure about stations in Brussels though.)
answered Dec 8 '17 at 22:15
decvalts
43627
answered Dec 8 '17 at 22:15
decvalts
43627
answered Dec 8 '17 at 22:15
decvalts
43627
answered Dec 8 '17 at 22:15
decvalts
43627
43627
add a comment |Â
add a comment |Â
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1
I tried to reserve a seat for your connection right now, and to me it seems that currently there is a problem with the website, because sometimes the button to proceed with the reservation appears for me and sometimes unfortunately not. However I was not able to find a workflow which works everytime, so just some hints you maybe like to try: Disable a adblocker (or similar programs), jump between the different steps of booking back and forth or try booking using a incognito browser window. Good luck with that, because usually that should work.
– tallistroan
Oct 18 '17 at 17:29
Did you end up reserving the seat?
– JonathanReez♦
Nov 17 '17 at 17:53
@JonathanReez Yes. See edit.
– gerrit
Nov 17 '17 at 22:20