What caused the delay of DL49 AMS-JFK 08-08-2017? [closed]
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On 8-8-2017, DL49 was delayed, causing me to miss my connection at JFK and arriving 6 hours late at final destination.
According to KLM, the delay was due to late arrival of the aircraft due to weather. Not true, the aircraft left the gate on time, but was on the runway for almost 1.5 hours, due to brakes needing to cool down. This information was given by the pilot.
What can I do to claim compensation?
air-travel compensation delta-air-lines
edited Mar 22 at 17:40
Ali Awan
10.5k84999
asked Mar 20 at 12:29
Yvonne
121
closed as unclear what you're asking by Mark Mayo♦ Jul 4 at 2:48
Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.
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up vote
1
down vote
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On 8-8-2017, DL49 was delayed, causing me to miss my connection at JFK and arriving 6 hours late at final destination.
According to KLM, the delay was due to late arrival of the aircraft due to weather. Not true, the aircraft left the gate on time, but was on the runway for almost 1.5 hours, due to brakes needing to cool down. This information was given by the pilot.
What can I do to claim compensation?
air-travel compensation delta-air-lines
edited Mar 22 at 17:40
Ali Awan
10.5k84999
asked Mar 20 at 12:29
Yvonne
121
closed as unclear what you're asking by Mark Mayo♦ Jul 4 at 2:48
Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.
2
I'd contact KLM directly: klm.com/travel/ca_en/customer_support/customer_support/…
– Max
Mar 20 at 13:28
1
You might like to cross-post to Aviation to see if the brakes cooling story might be obviously not true.
– David Aldridge
Mar 20 at 14:29
You can check out the historical data on Flightradar24 with a gold subscription. This will let you see the “official†departure / arrival times. You’ll also be able to look up the previous movement of the aircraft. Also where was the weather problem? I believe a recent case says that only the weather at the airports directly involved in the flight is an excuse.
– jcaron
Mar 20 at 18:13
3
Do you mean "taxiway"? No plane would ever be allowed to be on a runway for 1.5 hours unless it was incapable of moving or being towed. Did the plane have a rejected takeoff? That's the usual reason for brakes needing to cool down.
– Michael Hampton
Mar 20 at 21:54
1
TBH this seems like a rant disguised as a question.
– fkraiem
Mar 22 at 18:01
 |Â
show 11 more comments
up vote
1
down vote
favorite
up vote
1
down vote
favorite
On 8-8-2017, DL49 was delayed, causing me to miss my connection at JFK and arriving 6 hours late at final destination.
According to KLM, the delay was due to late arrival of the aircraft due to weather. Not true, the aircraft left the gate on time, but was on the runway for almost 1.5 hours, due to brakes needing to cool down. This information was given by the pilot.
What can I do to claim compensation?
air-travel compensation delta-air-lines
edited Mar 22 at 17:40
Ali Awan
10.5k84999
asked Mar 20 at 12:29
Yvonne
121
On 8-8-2017, DL49 was delayed, causing me to miss my connection at JFK and arriving 6 hours late at final destination.
According to KLM, the delay was due to late arrival of the aircraft due to weather. Not true, the aircraft left the gate on time, but was on the runway for almost 1.5 hours, due to brakes needing to cool down. This information was given by the pilot.
What can I do to claim compensation?
air-travel compensation delta-air-lines
edited Mar 22 at 17:40
Ali Awan
10.5k84999
asked Mar 20 at 12:29
Yvonne
121
edited Mar 22 at 17:40
Ali Awan
10.5k84999
edited Mar 22 at 17:40
Ali Awan
10.5k84999
edited Mar 22 at 17:40
Ali Awan
10.5k84999
10.5k84999
asked Mar 20 at 12:29
Yvonne
121
asked Mar 20 at 12:29
Yvonne
121
asked Mar 20 at 12:29
Yvonne
121
121
closed as unclear what you're asking by Mark Mayo♦ Jul 4 at 2:48
Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.
closed as unclear what you're asking by Mark Mayo♦ Jul 4 at 2:48
Please clarify your specific problem or add additional details to highlight exactly what you need. As it's currently written, it’s hard to tell exactly what you're asking. See the How to Ask page for help clarifying this question. If this question can be reworded to fit the rules in the help center, please edit the question.
2
I'd contact KLM directly: klm.com/travel/ca_en/customer_support/customer_support/…
– Max
Mar 20 at 13:28
1
You might like to cross-post to Aviation to see if the brakes cooling story might be obviously not true.
– David Aldridge
Mar 20 at 14:29
You can check out the historical data on Flightradar24 with a gold subscription. This will let you see the “official†departure / arrival times. You’ll also be able to look up the previous movement of the aircraft. Also where was the weather problem? I believe a recent case says that only the weather at the airports directly involved in the flight is an excuse.
– jcaron
Mar 20 at 18:13
3
Do you mean "taxiway"? No plane would ever be allowed to be on a runway for 1.5 hours unless it was incapable of moving or being towed. Did the plane have a rejected takeoff? That's the usual reason for brakes needing to cool down.
– Michael Hampton
Mar 20 at 21:54
1
TBH this seems like a rant disguised as a question.
– fkraiem
Mar 22 at 18:01
 |Â
show 11 more comments
2
I'd contact KLM directly: klm.com/travel/ca_en/customer_support/customer_support/…
– Max
Mar 20 at 13:28
1
You might like to cross-post to Aviation to see if the brakes cooling story might be obviously not true.
– David Aldridge
Mar 20 at 14:29
You can check out the historical data on Flightradar24 with a gold subscription. This will let you see the “official†departure / arrival times. You’ll also be able to look up the previous movement of the aircraft. Also where was the weather problem? I believe a recent case says that only the weather at the airports directly involved in the flight is an excuse.
– jcaron
Mar 20 at 18:13
3
Do you mean "taxiway"? No plane would ever be allowed to be on a runway for 1.5 hours unless it was incapable of moving or being towed. Did the plane have a rejected takeoff? That's the usual reason for brakes needing to cool down.
– Michael Hampton
Mar 20 at 21:54
1
TBH this seems like a rant disguised as a question.
– fkraiem
Mar 22 at 18:01
2
2
I'd contact KLM directly: klm.com/travel/ca_en/customer_support/customer_support/…
– Max
Mar 20 at 13:28
I'd contact KLM directly: klm.com/travel/ca_en/customer_support/customer_support/…
– Max
Mar 20 at 13:28
1
1
You might like to cross-post to Aviation to see if the brakes cooling story might be obviously not true.
– David Aldridge
Mar 20 at 14:29
You might like to cross-post to Aviation to see if the brakes cooling story might be obviously not true.
– David Aldridge
Mar 20 at 14:29
You can check out the historical data on Flightradar24 with a gold subscription. This will let you see the “official†departure / arrival times. You’ll also be able to look up the previous movement of the aircraft. Also where was the weather problem? I believe a recent case says that only the weather at the airports directly involved in the flight is an excuse.
– jcaron
Mar 20 at 18:13
You can check out the historical data on Flightradar24 with a gold subscription. This will let you see the “official†departure / arrival times. You’ll also be able to look up the previous movement of the aircraft. Also where was the weather problem? I believe a recent case says that only the weather at the airports directly involved in the flight is an excuse.
– jcaron
Mar 20 at 18:13
3
3
Do you mean "taxiway"? No plane would ever be allowed to be on a runway for 1.5 hours unless it was incapable of moving or being towed. Did the plane have a rejected takeoff? That's the usual reason for brakes needing to cool down.
– Michael Hampton
Mar 20 at 21:54
Do you mean "taxiway"? No plane would ever be allowed to be on a runway for 1.5 hours unless it was incapable of moving or being towed. Did the plane have a rejected takeoff? That's the usual reason for brakes needing to cool down.
– Michael Hampton
Mar 20 at 21:54
1
1
TBH this seems like a rant disguised as a question.
– fkraiem
Mar 22 at 18:01
TBH this seems like a rant disguised as a question.
– fkraiem
Mar 22 at 18:01
 |Â
show 11 more comments
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2
I'd contact KLM directly: klm.com/travel/ca_en/customer_support/customer_support/…
– Max
Mar 20 at 13:28
1
You might like to cross-post to Aviation to see if the brakes cooling story might be obviously not true.
– David Aldridge
Mar 20 at 14:29
You can check out the historical data on Flightradar24 with a gold subscription. This will let you see the “official†departure / arrival times. You’ll also be able to look up the previous movement of the aircraft. Also where was the weather problem? I believe a recent case says that only the weather at the airports directly involved in the flight is an excuse.
– jcaron
Mar 20 at 18:13
3
Do you mean "taxiway"? No plane would ever be allowed to be on a runway for 1.5 hours unless it was incapable of moving or being towed. Did the plane have a rejected takeoff? That's the usual reason for brakes needing to cool down.
– Michael Hampton
Mar 20 at 21:54
1
TBH this seems like a rant disguised as a question.
– fkraiem
Mar 22 at 18:01